Assistant Restaurant Manager

TONG LE PRIVATE DINING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dining establishment in Singapore seeks a Restaurant Manager to oversee daily operations, ensuring excellent customer service and high standards. Responsibilities include managing staff, monitoring food quality, and resolving customer feedback. Ideal candidates will have proven experience in a similar upscale restaurant role and possess strong leadership and problem-solving skills.

Qualifications

• Proven experience in a similar role within a high-volume or upscale restaurant environment.
• Strong knowledge of restaurant operations and service standards.
• Ability to work on weekends and public holidays.

Responsibilities

• Manage daily restaurant operations to ensure smooth running.
• Coordinate and supervise all aspects of service.
• Monitor food and beverage quality.

Skills

Customer service skills

Leadership

Problem-solving

Communication

Job description

Responsibilities

• Manage daily restaurant operations to ensure smooth running of operations
• Coordinate and supervise all aspects of service, ensuring all customers have a positive experience
• Monitor food and beverage quality, ensuring they meet our high standards
• Maintain inventory, order supplies, and manage budgetary and financial operations
• Resolve customer complaints and feedback with professionalism and efficiency
• Lead, train, coach and motivate a team of the staff
• Handle customer complaints, inquiries, and feedback professionally
• Ensure high standards of customer service are consistently met
• Any other ad-hoc duties as assigned by the Company

Requirements

• Proven experience in a similar role within a high-volume or upscale restaurant environment
• Strong knowledge & leadership of restaurant operations, service standards, organizational, and problem-solving skills
• Excellent customer service and communication skills
• Problem-solving and conflict-resolution abilities
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated