Assistant Relationship Manager, Korea

Bank of Singapore Limited; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading financial institution in Singapore seeks a Client Service Support professional for the Private Banking sector. Candidates should have 3-5 years of client servicing experience, a strong understanding of financial products, and proficiency in Korean to support Korean clients. This role involves providing essential support to Relationship Managers and ensuring high-quality client interactions.

Benefits

Attractive remuneration packages

Non-financial benefits

Opportunities for personal and professional development

Qualifications

• Minimum 3-5 years of relevant experience in client servicing, operations, or sales support within financial institutions.
• Strong understanding of financial products and services.
• Preferably CACS certified.

Responsibilities

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions.
• Monitor transactions and activities in client accounts.

Skills

Client servicing

Interpersonal skills

Communication skills

Attention to detail

Korean language proficiency

Education

Bachelor degree or diploma from reputable institutions

Job description

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Bank of Singapore opens doors to new opportunities.!

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Support RMs in the provision of financial advisory services to clients
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements

• Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified
• Proficiency in Korean language is required as this role supports Korean clients