Assistant Relationship Manager [Japanese Speaking]

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent recruitment agency in Singapore seeks an experienced administrative support professional for relationship managers servicing Private Banking clients. Candidates should have 3-5 years of experience in client servicing, financial products knowledge, and proficiency in Japanese (JLPT N1). This role involves responding to client inquiries, maintaining data, and ensuring regulatory adherence. Exceptional communication skills are essential for success.

Qualifications

• Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions.
• Strong understanding of financial products and services.
• CACS certification is preferred.

Responsibilities

• Provide administrative support to Relationship Managers in Private Banking.
• Respond to client enquiries and monitor transactions.
• Maintain client data and handle scheduling and correspondence.

Skills

Client servicing

Operations support

Sales support

Interpersonal skills

Communication

Proficiency in Japanese (JLPT N1)

Job description

Job ID:1019113

Responsibilities

• Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.
• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts.
• Support RMs in the provision of financial advisory services to clients.
• Maintain client data and reports, such as contact lists, account numbers, facilities details, status of credit reviews/renewals, etc.
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary.
• Ensure adherence to internal and external regulations and policies at all times.

Requirements

• Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions.
• Strong understanding of financial products and services.
• Excellent interpersonal, communication and client interfacing skills.
• Proficiency in Japanese (JLPT N1) is required to effectively liaise with Japanese-speaking clients and stakeholders.
• Preferably CACS certified.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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