Assistant Outlet Manager

Surrey Hills Holdings; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A restaurant management company in Singapore seeks an experienced manager to oversee daily operations, manage staff, and maintain high standards of customer service. The ideal candidate has proven experience in restaurant management and strong leadership skills. Join our growing team to bring a taste of Australia to our guests.

Qualifications

• Proven experience in restaurant management.
• Strong understanding of food and beverage operations.
• Excellent leadership and interpersonal skills.

Responsibilities

• Oversee daily operations of the outlet.
• Manage and supervise staff including scheduling and training.
• Maintain high standards of customer service.

Skills

Leadership

Customer service

Operational management

Problem-solving

Job description

💓Surrey Hills Grocer is an expanding brand that aims to be the most authentic Australian destination grocer by bringing honest‑to‑good, fine, fresh products. Inspired by the harsh terrains of Australia, we strive to bring you the best produce and offer everyone a taste of warm Australian hospitality.💓

On top of the Australian cafe and restaurant concept, we also have Spanish, Taiwanese and Japanese restaurant concepts.

Job Description 💃

• Oversee daily operations of the outlet to ensure smooth service flow.
• Manage and supervise staff, including scheduling, training, and performance monitoring.
• Maintain high standards of customer service to ensure guest satisfaction.
• Monitor food and beverage quality, presentation, and consistency.
• Handle reservations, guest complaints, and special requests professionally.
• Manage inventory, stock ordering, and cost control to achieve budget targets.
• Work closely with the culinary team and management to implement promotions and service improvements.

Requirements

• Proven experience in restaurant management, with a strong understanding of F&B operations.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Strong customer service orientation and problem‑solving abilities.