Assistant Operations Manager, F&B All-Day Dining

Resorts World Sentosa; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A premier lifestyle destination resort in Singapore is seeking an Assistant Operations Manager for its All-Day Dining outlet. The ideal candidate will lead and motivate the F&B team to deliver exceptional guest experiences while managing operations effectively. A minimum of 1-year managerial experience in a 5-star hotel restaurant and a diploma in Hospitality Management are preferred. This role requires a creative mindset and strong interpersonal skills.

Qualifications

• Minimum 1 year experience at a managerial level, preferably in a 5-star hotel restaurant.
• Knowledge of various drink recipes and beverage service standards.
• Ability to work on weekends/public holidays and rotating shifts.

Responsibilities

• Lead and motivate the F&B team to achieve outlet goals.
• Ensure exceptional guest experiences through innovative ideas.
• Monitor financial and budgetary goals with the culinary team.
• Oversee all operations in the outlet.

Skills

Leadership

Communication skills

Creative problem-solving

Education

Diploma in Food & Beverage/Hospitality Management

Job description

Assistant Operations Manager, F&B All-Day Dining

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia‑Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Lead and motivate a team of Food & Beverage ("F&B") staff to contribute effectively to achieve the outlet's plans and goals
• Ensure memorable and exceptional experiences for all guests and customers through creative, innovative ideas and concepts with a strong guest recognition system/program
• Monitor and collaborate with the culinary team to achieve financial and budgetary goals and targets i.e. revenue, F&B cost, manpower cost, expenses, etc.
• Responsible for overseeing all operations in the outlet
• Lead and manage the team at optimal manning levels and ensure compliance with food hygiene standards and operating procedures. Ensure the entire restaurant is kept clean
• Plan and implement initiatives on food cost control and new menu to improve sales revenue
• Provide coaching and guidance to the F&B team and fulfill all training needs for their future development

Requirements

• Preferably a Diploma in Food & Beverage/Hospitality Management
• Minimum 1 of year experience at a managerial level, preferably in a 5-star hotel restaurant
• Knowledge of various drink recipes and beverage service standards
• Good interpersonal and communication skills with a cheerful personality
• 5 working days per week with the ability to work on weekends/public holidays and rotating shifts