Assistant Operations Manager - Eunos

APSN Education Services; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A vocational training organization in Singapore seeks a candidate to oversee daily operations of training programs and workshops. Responsibilities include staff supervision, compliance with safety protocols, and process improvement initiatives. The ideal candidate has at least 5-6 years of experience, with strong people and change management skills, and preferably a background in facilities management. This position offers an opportunity to engage with various stakeholders across training initiatives.

Qualifications

• Minimum 5-6 years of relevant working experience with at least 2-3 years in supervisory position.
• Preferably with working experience in facilities management.
• Some knowledge in ESG and F&B related.

Responsibilities

• Monitor day-to-day operations of vocational training programs and sheltered workshop.
• Ensure adherence to operational SOPs, safety standards, and quality guidelines.
• Assist in scheduling, task allocation, and performance monitoring of staff.
• Support staff training and development initiatives.
• Facilitate communication between trainers, trainees, and administrative teams.
• Coordinate with external partners and vendors for smooth execution of projects and orders.
• Identify operational inefficiencies and propose improvements.
• Prepare operational reports and summaries for the Principal Centre Lead.
• Act as a point of contact for internal and external stakeholders on operational matters.

Skills

People management

Change management

Analytical skills

Problem-solving skills

Communication skills

Education

Polytechnic diploma or Degree

Job description

Monitor day-to-day operations of vocational training programs and sheltered workshop.

Ensure adherence to operational SOPs, safety standards, and quality guidelines.

Staff Supervision & Support

Assist in scheduling, task allocation, and performance monitoring of staff.

Support staff training and development initiatives.

Facilitate communication between trainers, trainees, and administrative teams.

Coordinate with external partners and vendors for smooth execution of projects and orders.

Process Improvement

Identify operational inefficiencies and propose improvements.

Support the implementation of new initiatives, workflows, and tools.

Reporting & Documentation

Prepare operational reports and summaries for the Principal Centre Lead.

Maintain accurate records of activities, incidents, and compliance matters.

Stakeholder Engagement

Act as a point of contact for internal and external stakeholders on operational matters.

Support coordination of events, CSR activities, and training-related initiatives.

Job Requirements

• Minimum Polytechnic diploma/Degree or equivalent
• Minimum 5-6 years of relevant working experience with at least 2-3 years in supervisory position.
• Preferably with working experience in facilities management. Some knowledge in ESG and F&B related.
• People management and change management skills
• Analytical and problem-solving skills
• Good written and oral communication skills