Assistant Operations Manager

RS FACILITIES SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading facilities service provider in Singapore is seeking a Supervisor to manage on-site teams and ensure quality performance. The candidate should have at least 2 years of experience in housekeeping and janitorial services, strong leadership skills, and a valid Class 3 license. Responsibilities include supervising service procedures, managing payroll, and conducting training sessions.

Qualifications

• Minimum 2 years of experience with housekeeping and janitorial services.
• Valid Class 3 license is compulsory.
• Ability to work independently and multitask.

Responsibilities

• Supervise and enforce operating procedures by on-site teams.
• Monitor performance to achieve service excellence.
• Manage payroll and update schedules for HR.

Skills

Leadership

Problem-solving

Interpersonal skills

Communication

IT savvy

Tools

Microsoft Excel

Microsoft Office

PowerPoint

Job description

Job Description

• Supervise, review and enforce established operating procedures by the on-site teams.
• Monitor work processes and performance of the on-site teams in order to achieve service excellence and ensure quality performance.
• Keep track of daily/weekly/monthly roster.
• Manage Payroll - Update attendance, leave schedule and duty schedule to HR.
• Conduct on-site training if on site team unable to perform.
• Conduct tool-box meetings, equipment checking and other safety SOP.
• Review, monitor and motivate team members through positive communication and feedback.
• Conduct interview and allocate manpower to the respective sites/location.
• Engage and rectify feedbacks from clients in a timely and efficient manner.
• Attend meetings with clients and take back to review and improve operations processes for higher efficiency.
• Assist with Operations when there are big events even if its weekends or public holiday.

Job Requirements

• Experience with housekeeping and janitorial services. Minimum 2 years
• Strong leadership, problem-solving and interpersonal skills with ability to exercise common and control
• Able to work independently and multi task
• Good communication skills
• IT savvy - emails, microsoft excel, office, powerpoint and others
• Able to use mobile application
• Valid Class 3 license (compulsory)
• Working Days : Monday to Saturday