Assistant Operation Supervisor (Airfreight) - up to $4700 -Bukit Merah

Search Personnel; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking an Assistant Operation Supervisor to oversee airfreight operations. The ideal candidate will have extensive experience in air cargo procedures, customs clearance, and team leadership. Responsibilities include supervising shipment processing, liaising with stakeholders, and ensuring compliance with regulatory guidelines. The position offers a competitive salary package including bonuses and benefits.

Benefits

Up to $4700 salary

AWS

Bonus

Mobile allowance

14 days annual leave

Qualifications

• Minimum 2-3 years of airfreight operations experience, with 1-2 years in a supervisory role.
• IATA Dangerous Goods Regulations (DGR) certification.
• Air Cargo Security training or equivalent.

Responsibilities

• Supervise daily air import and export activities for timely shipment processing.
• Verify shipping documents to ensure accuracy and compliance.
• Monitor team workloads and operational timelines.
• Liaise with various stakeholders for smooth cargo movement.
• Lead and train a team of air operations executives.

Skills

Air cargo procedures

Customs clearance

Microsoft Office tools

Logistics systems (Tradenet, CCN)

Bilingual in English and Mandarin

Education

Diploma or Degree in Logistics or Supply Chain Management

Tools

Tradenet

CCN (CUBEforall)

Job description

Position Details

• Position : Assistant Operation Supervisor (Airfreight)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours)
• Salary (commensurate with experience): Up to $4700 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Responsibilities

• Supervise daily air import and export activities to ensure timely processing and delivery of shipments.
• Review shipping documents such as MAWB, HAWB, permits, and customs declarations to ensure accuracy and compliance.
• Verify costing and billing to ensure correctness and timely invoicing
• Monitor team workloads, operational timelines, and resource allocation.
• Liaise with airlines/co-loaders, freight forwarders, customs brokers, and ground handling agents to ensure smooth cargo movement.
• Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
• Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
• Lead, train, and support a small team of air operations executives to meet performance and service standards.
• Act as the first point of escalation for operational issues and client concerns.
• Support recruitment, onboarding, and continuous development of operational staff.
• Ensure adherence to internal SOPs and external regulatory guidelines (CAAS, IATA, Singapore Customs, etc.).
• Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control
• Participate in audits and internal control checks.
• Identify areas for improvement and implement process enhancements for operational efficiency.
• Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.

Requirement

• Diploma or Degree in Logistics, Supply Chain Management, or a related discipline.
• Minimum 2-3 years of airfreight operations experience (import/export), with a minimum of 1–2 years in a supervisory or team lead role.
• Sound knowledge of air cargo procedures, customs clearance, documentation, and Tradenet processing
• Proficient in Microsoft Office tools and logistics systems such as Tradenet and CCN (CUBEforall).
• Familiar with bonded warehouse operations, Free Trade Zones (FTZ), and handling time-sensitive cargo such as perishables and pharmaceuticals (preferred).
• IATA Dangerous Goods Regulations (DGR) certification.
• Air Cargo Security training or equivalent.d.
• Air Cargo Security training or equivalent.d.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

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