ASSISTANT OPERATION MANAGER - DISHWASHING

LOKAL PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A cleaning service company is seeking a Shift Supervisor in Singapore. The role involves supervising cleaning staff, conducting on-the-job training, and ensuring customer satisfaction. Ideal candidates will have at least 2 years of experience in the cleaning sector and must be able to work flexible hours including midnight shifts and overtime. Strong customer service skills are essential.

Qualifications

• Minimum 2 years of experience in a similar role within the cleaning sector.
• Ability to work midnight shifts and overtime, including weekends and public holidays.

Responsibilities

• Supervise and coordinate assigned shift.
• Conduct On-the-Job Training for staff on safe cleaning procedures.
• Ensure cleaning tasks are completed as scheduled.
• Address customer complaints and ensure satisfaction.

Skills

Customer service skills

Supervisory skills

Time management

Job description

Role and Responsibilities

• Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties
• Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery
• Ensure all daily and periodic cleaning works are carried out as per schedule
• Attend to complaints and ensure customers' satisfaction
• Check on staff punctuality and discipline
• Any other duties assigned by Superiors and Clients

Requirements

• Able to work midnight shift
• Able to work OT including weekends and public holidays.
• Able to work in islandwide locations, and able to go to multiple locations daily.
• Excellent customer service skills and able to interact well with clients
• At least 2 year’s experience in similar role in cleaning sector