Assistant Operation Manager

Wah & Hua; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local engineering company in Singapore is seeking a candidate to manage back office support and coordinate with various departments. The ideal candidate should have at least 4 years of experience in route planning and supervisory roles, strong leadership capabilities, and effective communication skills. This full-time role involves managing operational costs and improving productivity in an engineering environment.

Qualifications

• Minimum 4 years in route planning and supervisory roles.
• Strong leadership and interpersonal skills.
• Ability to work independently and in teams.

Responsibilities

• Manage work allocation for the back office support.
• Coordinate deployment of support with other departments.
• Supervise Maintenance team’s decisions regarding equipment repairs.

Skills

Leadership skills

Interpersonal skills

Communication skills

Attention to detail

Job description

Effectively manage the work allocation for the back office support

Manage and coordinate the deployment of the back office support with other departments in charge

Purchasing and Budgeting Cost Control

Source, compare and engage contractors/vendor/supplier for Engineering department (eg: tyres, spare parts, repair and maintenance of vehicles and equipments, bin inspection, for welding etc)

Work with Purchasing department on vendor sourcing

In charge of submitting quotations and invoices for approval

Review quotations carefully, make comparison before making decision on the choice of vendor/service to use/goods to buy.

Discuss with COO before making any purchase above the Authority Limit (or outside scope) and whenever in doubt

Manage and monitor operational cost to meet budget

Assist in identifying areas for improvement or deficiency, especially on cost reduction.

Improve productivity by closely monitoring and reviewing monthly expenditure especially in the areas of optimizing manpower deployment, OT, staff recall, spare parts and materials usage, repair turnaround time etc.

Inventory/Asset Management and Manpower Management

Effectively manage manpower and work allocation for the entire Engineering Department, which includes the Maintenance and Welding team

Ensure properly planning and scheduling of routine checks for our vehicles, compactors, bins, equipment and machines at the plant.

Coordinate with Operations Department on the routine check schedule

Work with external vendor to ensure our vehicles/bins/equipment/machinery are repaired within a reasonable stipulated time frame in order not to affect daily operations

Supervise, review and challenge Maintenance team’s decisions on whether a vehicle/machine/equipment should be repaired in house or to be sent to external workshop

Ensure proper inventory tracking and recording of tyres, spare parts, welding related materials and that all are properly recorded and accounted for

Ensure proper recording and inventory count of our bins and compactors are done daily

Monitor the expiry dates for all vehicle inspection/ road tax renewal / VPC renewal / hook lift inspection/ bin inspection and ensure all are renewed before the deadline , and update in Navision system

Ensure all OTC/Compactors are certified

Review all the employees’ Work Logs, Daily Job Report, Maintenance Service Reports etc

Conduct investigations and provide reports of accidents and mishandlings. Submit Accident Report within 24 hours and inform Insurance Company (if necessary) and other relevant departments

May have to travel outside designated work location occasionally (eg: to attend to vehicles that have broken down, met accident etc)

Keep proper record and filing of ISO related reports (eg: vehicle servicing, vehicle repair, bin repair etc)

Ensure that the assigned Key Performance Indicators (KPI) arep>

Train department employees on their job scope and safe work practices, including the proper use of PPEs

Monitor and control all staff matters (eg: MCs, medical claims, leave matters, last minute leave, OT) and to ensure compliance to all regulatory guidelines)

Submit OT report to COO for review and approval

General Management and Leadership

Work with HR department on recruitment process, onboarding, and training of employees

Coach and review employees’performance periodically and highlight to them their strengths, weaknesses and areas of improvement.

Maintain effective and frequent communication with COO and Engineering Supervisor

Build rapport and maintain effective communication with all stakeholders to ensure smooth operations.

Engage in regular meetings, briefings, dialogues and feedback sessions, etc with staff to ensure that business processes established are aligned with both staff’s acceptance and company’s policies.

Stays up to date on industry regulations, trends, news, best practices and technology

Perform any other duties and ad hoc projects assigned by COO or other Management Team.

Backup to the Management (when necessary)

Perform site survey and walk the ground to assess and plan manpower, equipment, and route

Assist to plan and optimise vehicle route

Manage and lead the team of drivers, vehicle attendants, general workers and planners

Manage the deployment of general workers stationed at customers’ premise

Requirements

• Minimum at least 4 years working experience in route planning & supervisory roles
• Strong leadership skills.
• Good interpersonal and communication skills. Able to engage with stakeholders of various levels.
• Able to work independently with minimal supervision, as well as being a good team player.
• Meticulous and pay attention to details.
• 5.5 days work week
• Preferably with Class 3 or 4 license

At present & future, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

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