Assistant Operation Manager

HANDLING SYSTEM CO. PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A transportation and logistics company in Singapore is looking for an Operations Coordinator. Responsibilities include overseeing daily operations, staff scheduling, and liaising with customers. The ideal candidate should have 1–3 years of relevant experience and a diploma or degree in a related field. Strong organizational skills and the ability to work under pressure are essential. Proficiency in MS Office and knowledge of LTA processes are advantageous.

Qualifications

• 1–3 years of experience in operations, logistics, transport coordination, or a similar role.
• Willingness to work extended hours when operational needs arise.
• Strong sense of responsibility and reliability.

Responsibilities

• Assist in overseeing daily operations to ensure smooth workflow.
• Support staff scheduling, coordination, and supervision.
• Deploy daily jobs to all drivers and monitor task completion.
• Liaise with customers on job requirements, scheduling, and updates.
• Prepare quotations and handle billing/invoicing tasks.
• Verify supplier invoices for accuracy before approval.
• Apply for LTA permits and ensure regulatory compliance.
• Arrange and apply for police escort when required.
• Monitor performance metrics and prepare basic operational reports.
• Help implement operational policies and process improvements.
• Resolve routine operational issues and elevate when necessary.
• Coordinate with internal departments, customers, and vendors.
• Maintain operational documentation, records, and compliance standards.
• Perform ad-hoc administrative tasks and support special projects.

Skills

Strong organizational and time-management skills

Good communication and customer service abilities

Ability to supervise and coordinate staff effectively

Proficient in MS Office (Excel, Word)

Problem-solving mindset with strong attention to detail

Ability to multi-task and work under pressure

Knowledge of LTA permit processes and transport operations

Education

Diploma or Bachelor’s degree in Business, Operations Management, Logistics, or related field

Tools

MS Office

Basic operations software

Job description

Assist in overseeing daily operations to ensure smooth workflow

Support staff scheduling, coordination, and supervision

Deploy daily jobs to all drivers and monitor task completion

Liaise with customers on job requirements, scheduling, and updates

Prepare quotations and handle billing/invoicing tasks

Verify supplier invoices for accuracy before approval

Apply for LTA permits and ensure regulatory compliance

Arrange and apply for police escort when required

Monitor performance metrics and prepare basic operational reports

Help implement operational policies and process improvements

Resolve routine operational issues and elevate when necessary

Coordinate with internal departments, customers, and vendors

Maintain operational documentation, records, and compliance standards

Perform ad-hoc administrative tasks and support special projects

Job Requirements

Qualifications

Diploma or Bachelor’s degree in Business, Operations Management, Logistics, or a related field (preferred)

1–3 years of experience in operations, logistics, transport coordination, or a similar role

Skills & Competencies

Strong organizational and time-management skills

Good communication and customer service abilities

Ability to supervise and coordinate staff effectively

Proficient in MS Office (Excel, Word) and basic operations software

Problem-solving mindset with strong attention to detail

Ability to multi-task and work under pressure in a fast-paced environment

Knowledge of LTA permit processes and transport operations (advantage)

Able to work independently as well as part of a team

Other Requirements

Willingness to work extended hours when operational needs arise

Strong sense of responsibility and reliability

Good interpersonal skills to work with drivers, customers, and vendors