Assistant Office Manager

Tekkie Help Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A tech support company in Singapore seeks an organized, proactive Assistant Office Manager to support daily operations. This entry-level role involves customer interactions, scheduling, and administrative tasks, with growth opportunities. Successful candidates must possess strong communication skills and a detail-oriented mindset. Monthly salary ranges from SGD 2,000 to SGD 2,500, plus performance bonuses.

Benefits

Performance bonus

Profit sharing

Qualifications

• Professional phone manner and strong English verbal and written communication.
• The ability to speak Mandarin is a plus.
• Ability to manage multiple tasks, schedules, and documentation.
• Comfortable handling ad hoc issues and finding practical solutions.
• Ability to grasp basic technology concepts.

Responsibilities

• Serve as the main point of contact for customer enquiries by phone, WhatsApp and email.
• Assist with coordinating client appointments, technician schedules, repair orders.
• Assist with ordering supplies and equipment from vendors.
• Assist with generating invoices, bids and proposals.
• Assist with inventory records, deliveries, and reconcile stock.

Skills

Customer service excellence

Organization and attention to detail

Problem-solving

Technical aptitude

Proactive, adaptable, reliable, and team-oriented

Education

GCE 'A' Level or equivalent and above

Job description

About the Role

We are seeking an organized, proactive Assistant Office Manager to support daily operations at Tekkie Help. This role ensures smooth front‑office functioning, excellent customer interactions, and reliable administrative support to the management and technical team. The ideal candidate balances a professional phone manner with strong administrative competence and a service-minded attitude. This is an entry level role that will report to the Director, be based in the Tekkie Help office and has strong growth opportunities.

Key Responsibilities

• Frontline customer support: Serve as the main point of contact for customer enquiries by phone, WhatsApp and email.

• Appointments and scheduling: Assist with coordinating client appointments, technician schedules, repair orders and maintain calendar accuracy.

• Vendors: Assist with ordering supplies and equipment from vendors.

• Invoicing and proposals: Assist with generating invoices, bidsand proposals.

• Stock: Assist with inventory records, deliveries, and reconcile stock.
  

Skills and Experience

• Customer service excellence: Professional phone manner and strong English verbal and written communication. The ability to speak Mandarin is a plus.

• Organization and attention to detail: Ability to manage multiple tasks, schedules, and documentation.

• Problem-solving: Comfortable handling ad hoc issues and finding practical solutions.

• Technical aptitude: Ability to grasp basic technology concepts. Ability to handle minor tech jobs a plus.

• Personal qualities: Proactive, adaptable, reliable, and team-oriented.
  

Position Details

• Employment type: Permanent, Full Time

• Working hours: Monday – Friday, 9:00 AM – 6:00 PM

• Minimum experience: 0-1 years (this is an entry level position)

• Minimum qualification: GCE 'A' Level or equivalent and above

• Monthly salary range (SGD): $2,000 – $2,500

• Additional Compensation: performance bonus and profit sharing

• Number of vacancies: 1

Workplace address: UB. ONE, 81 Ubi Avenue 4, Singapore 408830