Assistant Manager / Supervisor

EAT BAR PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant in Singapore seeks a skilled management assistant to support financial objectives and ensure high-quality service. Responsibilities include managing staff schedules, training, maintaining safety compliance, and providing excellent customer service. Knowledge of wines is essential for upselling to guests.

Qualifications

• Ability to analyze sales, labor, and food cost variances.
• Experience in training and managing staff.
• Strong communication skills for customer service.

Responsibilities

• Assist in managing restaurant financial objectives.
• Participate in planning weekly schedules.
• Train staff to deliver first-class service.
• Propose staff changes and maintain safety requirements.
• Handle customer feedback promptly.

Job description

• Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Participate in planning weekly schedule planning and daily team floor plan.
• Trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant.
• Handles customers' feedback promptly.
• To comply ad-hoc with all the admin and paperwork requirements.
• To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.
• To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.