Assistant Manager (Student Administration System) – Department of Information and Digital Techn[...]

Singapore Polytechnic; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading educational institution in Singapore is seeking an Assistant Manager to support the Student Administration System in a cloud environment. The ideal candidate will have a degree in Computer Science, strong analytical and problem-solving skills, and experience with system analysis and application maintenance. This role involves technical support and project management within a team setting. A 2-year contract is initially offered.

Qualifications

• Proficient in system analysis, application design, and development.
• Experience in user support and application maintenance.
• 2–4 years of relevant experience preferred but not mandatory.

Responsibilities

• Provide technical and operational support for the system.
• Manage incidents and problems, ensuring timely resolution.
• Gather user requirements and perform system impact analysis.
• Lead or participate in assigned projects.
• Collaborate with users to gather requirements and propose solutions.

Skills

Strong analytical skills

Problem-solving skills

Programming skills

Interpersonal communication

Self-driven and independent

Ability to multitask

Education

Degree in Computer Science or related disciplines

Tools

PeopleTools

SQR

SQL

HTML

XML Publisher

Application Engine

Job description

What the role is

Most Positive Workplace Collaboration Award - Singapore International Chamber of Commerce Awards 2025.

Ranked #19 for The Straits Times Singapore's Best Employers 2024 & 2025.

We are seeking a proactive and technically skilled Assistant Manager to join our team that provides support, maintenance, and enhancements for the Student Administration System (Peoplesoft Campus Solution) in a cloud environment. You will play a key role in the whole Software Development Lifecycle (SDLC) and project lifecycle.

What you will be working on

• System Administration & Support
  • Provide technical and operational support for the system
  • Manage incidents and problems, ensuring timely resolution
  • Monitor batch jobs and perform system health checks
  • Ensure system and data integrity and compliance with ICT security and IM8 standards
• System Maintenance
  • Gather user requirements and perform system impact analysis
  • Design, implement, and deploy system enhancements
  • Maintain documentation and ensure compliance with security standards
• Project Management
  • Lead or participate in assigned projects
  • Collaborate with users to gather requirements and propose solutions
  • Manage project and/or vendor to meet requirements, compliance, and timelines.

What we are looking for

• Education & Experience
  • Degree in Computer Science or related disciplines
  • Proficient in system analysis, application design, and development.
  • Experience in user support, application maintenance, and SDLC is advantageous
  • Knowledge of Peoplesoft development tools (PeopleTools, SQR, SQL, HTML, XML Publisher, Application Engine) is an added advantage
  • Candidates with 2–4 years of relevant experience are preferred; however, those without prior experience are also encouraged to apply
• Skills & Competencies
  • Strong analytical, problem-solving, and programming skills
  • Self-driven, independent, and team-oriented
  • Ability to multitask and prioritize effectively
  • Excellent interpersonal, written, and verbal communication skills
  • Eager to learn and grow professionally

Successful candidate will be offered a 2-year contract in the first instance.