Assistant Manager/Senior Executive, Partner Engagement

AGENCY FOR INTEGRATED CARE PTE. LTD.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

A community care organization in Singapore seeks an Anchor Account Manager to strengthen partnerships and support Community Care Partners. The ideal candidate will have at least 2 years of experience in healthcare or community care, excellent communication skills, and a passion for supporting partners in achieving their goals. Responsibilities include relationship management and operational support.

Qualifications

• Minimum 2 years of relevant healthcare or community care experience.
• Competency in basic statistics required.
• Pleasant personality and passion for community care.

Responsibilities

• Build and maintain strong relationships with Community Care Partners.
• Support Partners in navigating policies and regulations.
• Assist in driving improvement in operational processes.

Skills

Stakeholder engagement

Project management

Communication skills

Interpersonal skills

Education

Degree in any discipline

Tools

MS Office applications

Job description

You will build strong relationships and trust with our sector partners, develop to be an Anchor Account Manager to build Partner’s capabilities, deepen their impact and facilitate strategic alignment with MOH and AIC. The role involves partner engagement, partners development and growth which includes:

• Build and maintain strong relationships with Community Care Partners to understand Partner’s needs and aspiration.
• Be the primary point of contact and resource person to support Partners to navigate policies, schemes, and regulations in their provision of community care services (e.g. Centre-based Care, Home Care and/or Nursing Home).
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and co-creation of solutions.
• Support capacity development and growth of Partners in their provision of community care services.
• Assist with driving improvement in operational processes as well as delivery of care services.
• Coordinate with relevant stakeholders to facilitate Partner’s participation in programmes and initiatives that will support their strategic growth.
• Maintain oversight of Partner’s implementation plan, progress and depository of key information.

Job Requirements

• Degree in any discipline
• Minimum 2 years of relevant healthcare or community care experience, preferably in stakeholder engagement, and project management
• Competency in basic statistics and MS Office applications
• Possess excellent communication, interpersonal skills & ability to work with diverse groups of stakeholders
• Has a pleasant personality and passion in engaging and supporting Partners in the Community Care Sector to succeed