Assistant Manager / Senior Executive, Ear, Nose & Throat (ENT) Center

Singapore General Hospital; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A prominent healthcare institution in Singapore is seeking an operational support staff member for its ENT Centre. This role includes managing daily operations of hearing clinics, liaising with internal departments for referrals, and maintaining necessary documentation. Candidates should possess a degree and interpersonal skills, with prior healthcare experience as an added advantage. Proficiency in MS Office is essential.

Qualifications

• Minimum 1 year of working experience, healthcare experience is an advantage.
• Good interpersonal skills for interaction with stakeholders.
• Proficient in MS Office applications including Word, PowerPoint, Excel, and Access.

Responsibilities

• Oversee daily operations of hearing clinics.
• Liaise with internal stakeholders regarding hearing care referrals.
• Facilitate projects and manage activities including meetings.
• Maintain records/databases for statistics and audits.
• Triaging patients for hearing aids evaluation.
• Assist in finance claims for hearing accessories.

Skills

Interpersonal skills

Familiarity with MS Office

Education

Degree or equivalent

Job description

The Job:

You will provide operational and administrative support to the ENT Centre and its cluster stakeholders to ensure its smooth and effective operations.

Your job role will include but not be limited to the following:

• Oversee the management of day-to-day operations of hearing clinics to ensure the needs of the centre as well as the referring General Practitioners, nurses and other medical professionals are met.
• Liaising with internal stakeholders, including clinical and operational departments from SingHealth institutions regarding hearing care referral
• Facilitating projects, coordinating and supporting management activities including meetings and preparation of documents.
• Maintain and update records/databases/documents for the purpose of statistics, database, research and audit
• Triaging patients in ENT Centre for hearing aids evaluation and referrals
• Assist in workflows and finance claims (invoice, delivery order) of hearing accessories and devices

Job Requirements:

• Degree or equivalent in any discipline with at least 1 year of working experience. Experience in healthcare would be an added advantage.
• Good interpersonal skills
• Familiar with MS Office i.e. Word, Powerpoint, Excel, Access.