Assistant Manager/Senior Assistant Manager, Learner Engagement

Singapore Institute of Technology; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

An educational institution in Singapore is seeking an Assistant Manager/Senior Assistant Manager in Learner Engagement. The role provides end-to-end support for participants in the SkillsFuture Career Transition Programme, including career coaching, training facilitation, and administrative reporting. Candidates should have a tertiary qualification and at least 5 years of relevant experience, especially in career development. Strong interpersonal skills and a learner-focused approach are essential.

Qualifications

• Minimum of 5 years relevant experience in career coaching or recruitment.
• Experience in training or facilitation is highly desirable.
• Proficient in administering and interpreting career assessments.

Responsibilities

• Assess prospective learners for course suitability.
• Conduct one-to-one coaching sessions and develop personalized career roadmaps.
• Deliver employability workshops and facilitate group coaching.

Skills

Career coaching

Interpersonal skills

Communication skills

Organizational skills

Empathy

Education

Tertiary qualification in any field

Job description

Job Title: Assistant Manager/Senior Assistant Manager, Learner Engagement. Posting Start Date: 23/10/2025. Schemes of Service: Corporate. Division: SITLEARN. Employment Type: Fixed Term.

About SITLEARN SITLEARN is the lifelong learning and professional development division of the Singapore Institute of Technology (SIT). We offer a wide range of programmes designed to help individuals and organizations stay competitive and relevant in a rapidly evolving world. Our focus is on creating impactful learning experiences that empower professionals to develop skills, drive innovation, and lead in their respective fields.

Position Overview The Assistant Manager/ Senior Assistant Manager (Learner Engagement) provides end-to-end career and learning support to participants in the SkillsFuture Career Transition Programme (SCTP). From pre-course enrolment to post-course follow-up, you’ll guide and coach learners throughout their learning journey to support their transition into employment.

Key Responsibilities

1. Pre-Course Enrolment

• Assess prospective learners for course suitability based on career goals, experience, and transferable skills.
• Conduct consultation calls to clarify programme goals, entry requirements, and funding eligibility.
• Recommend appropriate SITLEARN SCTP programmes aligned with individual career aspirations.
• Support the enrolment process to ensure minimum class sizes and course run viability.

2. Career Coaching & Advisory

• Conduct one-to-one coaching sessions to explore learners' career objectives, strengths, and barriers.
• Develop personalised career roadmaps aligned with market opportunities and industry trends.
• Provide guidance on job search strategies, CV/resume writing, interview preparation, and personal branding.

3. Training & Facilitation

• Deliver or oversee employability workshops on topics such as job search strategy, digital tools, and workplace readiness.
• Facilitate group coaching, peer learning circles, and role-play exercises to build job-seeking confidence.
• Support learners in using platforms and tools (e.g., LinkedIn, AI-powered job tools) to enhance job search effectiveness.

4. Administration & Reporting

• Maintain accurate documentation of all learner interactions and support provided.
• Ensure learner data is kept current across relevant systems.
• Prepare timely and accurate reports on learner engagement and outcomes.
• Uphold strict data protection standards in line with PDPA and institutional policies.

Qualifications & Experience

• Tertiary qualification in any field
• A minimum of 5 years of relevant experience in career coaching, recruitment, talent acquisition, or consulting.
• Experience in training or facilitation, particularly in career development or soft skills, is highly desirable.
• Proficient in administering and interpreting career assessments.
• Strong team player who works well with other coaches and internal stakeholders.
• Excellent interpersonal and communication skills.
• Empathetic with a learner-focused approach.
• Well-organized and capable of managing multiple learner portfolios effectively.
• Comfortable working both independently and collaboratively in team environments.
• Familiarity with adult learners and mid-career jobseekers is an advantage.