Assistant Manager, School of Computing and Information Systems

Hyperscal Solutions; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A prestigious university in Singapore is seeking a Student and Programme Administrator to facilitate student admissions, provide guidance on course matters, and manage general administrative tasks. The ideal candidate will possess a degree and have 3 to 5 years of relevant experience, demonstrating strong organizational, analytical, and communication skills. This position offers a supportive environment with opportunities for professional development.

Benefits

Competitive compensation packages

Generous professional development opportunities

Qualifications

• 3 to 5 years of working experience, preferably in a tertiary institution.
• Able to work under pressure in a fast-paced environment.
• Independent yet collaborative.

Responsibilities

• Handle student admissions and arrange interviews.
• Administer course enrolment and scholarships.
• Provide general guidance to students on course enquiries.

Skills

Organizational skills

Analytical skills

Proficient in Microsoft Excel

Adaptability

Communication skills

Interpersonal skills

Education

Degree

Job description

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Student Admissions (Track-specific):
  • Handle student admissions, including arranging admission interviews & admission tests, follow up on offers and acceptances, etc.
  • Work closely with track director to meet admission targets.
  • Attend to applicants' enquiries and provide consultation relating to the MITB programme.
  • Handle new students' onboarding.
• Student and Programme Administration (Track-specific):
  • Serve as the first point of contact for students to provide guidance on course enquiries, tuition fee matters, and any other school administration matters.
  • Handle course administration like class enrolment, scholarship selection, processing, graduation processing, etc.
  • Track students' study progress to ensure smooth course completion.
  • Work closely with track director to manage student issues like students at risk, attendance/conduct issues, academic reviews, student dismissal, leave requests, etc.
• General Administration:
  • Assist with general admin tasks like student fee billing, course enrolment, student exchange, course feedback, minutes taking, etc.
  • Any other tasks as assigned.

QUALIFICATIONS

• Degree with 3 to 5 years of working experience, preferably in a tertiary institution.
• Good organizational and analytical skills.
• Proficient in Microsoft Excel and tech-savvy.
• Adaptable and keen to learn new skills and technologies to stay ahead in an evolving digital landscape.
• Meticulous and resourceful. Able to work under pressure in a fast-paced environment.
• Independent yet collaborative.
• Good communication and interpersonal skills with the ability to interact well with faculty, staff, and students.
• Able to work beyond office hours occasionally when needed.

OTHER INFORMATION

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.