Assistant Manager / Restaurant Manager

KFC; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading fast-food chain in Singapore is looking for an Assistant Manager / Restaurant Manager to oversee daily operations. You will lead a team, ensure customer satisfaction, manage inventory, and drive sales while maintaining operational standards. The ideal candidate has 2-4 years of experience in a supervisory role in the Quick Service Restaurant industry. This position offers a competitive salary based on experience.

Qualifications

• At least 2–4 years of supervisory or managerial experience in F&B/Quick Service Restaurants (QSR).
• Able to work shifts, weekends, and public holidays.

Responsibilities

• Ensure smooth daily restaurant operations.
• Lead, train, and motivate team members.
• Achieve sales, profit, and cost control targets.
• Ensure fast, friendly, and accurate service delivery.
• Ensure adherence to food safety, hygiene, and regulatory compliance.

Skills

Leadership

Problem-solving

Communication

Financial acumen

Customer service

Job description

About the Role

The Assistant Manager / Restaurant Manager is responsible for leading daily restaurant operations, ensuring excellent customer service, maintaining operational standards, and driving sales and profitability. The role requires strong leadership, people management skills, and the ability to deliver results through effective team development and operational excellence.

Responsibilities

• Operations Management
• Ensure smooth daily restaurant operations in line with KFC Singapore standards.
• Monitor food quality, hygiene, safety, and service standards to exceed customer expectations.
• Manage inventory control, cost management, and reduce wastage.
• Execute marketing and promotional activities to drive sales.

• People Management
• Lead, train, and motivate team members to achieve performance and service excellence.
• Schedule manpower effectively to balance cost efficiency with service needs.
• Conduct performance reviews, coaching, and development plans for staff.
• Maintain a positive and engaging work environment.

• Financial Performance
• Achieve sales, profit, and cost control targets for the restaurant.
• Analyze financial reports to identify improvement opportunities.
• Implement initiatives to maximize revenue and control expenses.

• Customer Service
• Ensure fast, friendly, and accurate service delivery.
• Handle customer feedback, complaints, and recovery professionally.
• Drive customer-centric culture across the restaurant.

• Compliace & Standards
• Ensure adherence to food safety, hygiene, and regulatory compliance.
• Enforce company policies, procedures, and operational standards.
• Maintain cleanliness and organization of restaurant facilities.

Qualifications

• Experience: At least 2–4 years of supervisory or managerial experience in F&B / Quick Service Restaurants (QSR)
• Skills: Leadership, problem-solving, communication, financial acumen, and customer service
• Others: Able to work shifts, weekends, and public holidays - operation hours up to 5 am - 2 pm shift work

Pay range and compensation package

Competitive salary based on experience and qualifications.

Equal Opportunity Statement

KFC Singapore is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.