Assistant Manager, Operation

IMPACT BPO SERVICES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading service company in Singapore is seeking a skilled individual to administer teams and oversee operations in a fast-paced environment. The ideal candidate will bring at least 5 years of experience in the service or hospitality sector, complemented by strong leadership, communication, and organizational skills. Responsibilities include preparing schedules, managing petty cash, and working closely with various departments to ensure smooth operations. Join this dynamic team and make an impact in a customer-focused role.

Qualifications

• Min. Diploma in Tourism or relevant fields.
• At least 5 years of working experience in service or hospitality sector.
• Strong Leadership skills.

Responsibilities

• Prepare monthly schedule for ground staff.
• Safekeep petty cash and manage vehicle matters.
• Work closely with all departments.
• Administer the Customer Service Team.
• Assist Operations Team in communicating policies.
• Assist HR in talent employment.

Skills

Leadership skills

Excellent communications

Interpersonal skills

Multi-tasking

Attention to detail

Organizational skills

Coordination skills

Team player

Education

Diploma in Tourism or relevant fields

Job description

Job Responsibilities

• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the Customer Service Team, assist the team in phone manning and managing
• Administer the Operations Team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Requirements

• Min. Diploma in Tourism or relevant fields.
• At least 5 years of working experience in service or hospitality sector
• Strong Leadership skills
• Excellent communications and interpersonal skills
• Able to multi-task
• Meticulous and detailed
• Well-organized
• Good coordinating skills
• Able to work in a face paced environment
• Strong team player, patient and able to provide guidance to large team of staff.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.