Assistant Manager (NUHS@Home)(8822)

National University Health System; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

An innovative healthcare organization in Singapore is seeking an Assistant Manager for NUHS@Home to optimize non-clinical support services and oversee financial operations. The ideal candidate has a Bachelor's degree and at least 2 years of healthcare operations experience, coupled with strong analytical and project management skills. This role focuses on strategic planning and implementing process improvements within the organization.

Qualifications

• Minimum 2 years of experience in healthcare operations management.
• Proficiency in financial analysis and budgeting.
• Knowledge of healthcare regulations and best practices.

Responsibilities

• Manage and optimize non-clinical support services across the organization.
• Identify areas for improvement and implement best practices.
• Oversee financial operations related to non-clinical services.

Skills

Analytical skills

Problem-solving skills

Project management skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Healthcare Administration or Business Administration

Job description

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co‑create with us.

As an Assistant Manager for NUHS@Home, you will be responsible for all aspects of the non‑clinical support functions for the Allied Health & Pharmacy department. You will be involved in the overall administration for the department including streamlining of process and workflow, overseeing and managing the financial operations and procurement process and contributing to strategic planning initiatives.

Job Responsibilities

• Manage and optimize non‑clinical support services across the organization
• Identify areas for improvement and implement best practices
• Process and workflow streamlining
  • Analyze existing workflows and processes to identify inefficiencies
  • Develop and implement streamlined processes to enhance productivity and quality of care
  • Collaborate with relevant pharmacy and allied health departments where needed for operational needs
• Support renovation projects related to physiotherapy and pharmacy facilities
• Assist in strategic planning for shift management and resource allocation
• Manage vendor contracts for pharmacy and allied health equipment and supplies
• Conduct ROI calculations for new initiatives or equipment purchases relevant to allied health and pharmacy departments
• Oversee matters such as practising certification tracking and renewal
• Finance and procurement
  • Oversee financial operations related to non‑clinical services
  • Manage procurement processes, including vendor selection and contract negotiations
• Strategic planning and technology
  • Contribute to the organization’s strategic planning efforts
  • Develop alternative planning scenarios and assess their feasibility
  • Evaluate and recommend new technologies to improve operations
• Feasibility studies
  • Conduct comprehensive feasibility studies for new projects and initiatives
  • Provide data‑driven recommendations to senior leadership
  • Cluster‑level harmonisation: If applicable, lead efforts to harmonise processes and standards across multiple facilities or departments within the healthcare cluster

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field
• Minimum 2 years of experience in healthcare operations management
• Strong analytical, problem‑solving and project management skills
• Proficiency in financial analysis and budgeting
• Knowledge of healthcare regulations and best practices
• Strong communication and interpersonal skills