Assistant Manager/Manager (Student Exchange and Support), MBA Programmes Office

National University of Singapore; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading educational institution in Singapore is seeking a candidate to manage the MBA student exchange programme and develop global partnerships. The ideal candidate will have a Bachelor’s degree and 3-5 years of relevant experience, with strong skills in communication and problem-solving. This role involves supporting student services and enhancing the programme experience.

Qualifications

• At least 3 – 5 years of experience.
• Pro-active, task-oriented, yet service-minded.
• Willingness to learn and meticulous.

Responsibilities

• Manage the MBA student exchange programme.
• Develop partnerships with universities.
• Communicate with students and manage their needs.
• Support MBA programme orientation and events.

Skills

Independence

Analytical skills

Interpersonal skills

Communication skills

Problem-solving skills

Multi-tasking

Education

Bachelor’s Degree from a recognized University

Job description

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description:

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

Reporting to the Head of Academic & Student Support at the MBA Programmes Office, the incumbent will provide curriculum and service support in delivering excellent programme experience for the MBA students.

Duties and Responsibilities of the staff may include, but not limited to:

Student Exchange

• Manage the MBA student exchange programme
• Coordination and administration of student exchange matters
• Negotiate exchange numbers and placements with partner universities
• Manage the applications and nominations of inbound/outbound exchanges
• Work with Academic Director and Programme Management Head on the student selections and allocation of exchange placements.
• Receive nominations from partners for inbound exchanges
• Coordinate & manage the hosting of short/summer exchange programmes
• Work with internal & external teams on exchange administrations

Partnership Development and Management

• Manage existing global partnerships with universities
• Identify and develop new partnerships aligned with the strategic direction of the program where needed
• Negotiate partnership agreements

Management of MBA Double Degree Programmes

• Provide support to students on the MBA double degree programmes
• Communicate and manage these students’ curriculum and ensure they fulfil all graduation requirements
• Maintain communication with these students while they are doing their programme at the partner schools
• Correspond with partners schools when needed
• Work with related stakeholders on graduation matters for these students

Student Services

• Manage and administer students’ exchange needs
• Organise and manage exchange briefings, orientations and exchange-related events
• Provide services and support for students on exchange
• Manage exchange students’ course needs, enrolment and credit transfers
• Manage students’ requests and feedback
• Initiate ideas to continuously improve students’ programme experience
• Achieve a high satisfaction rate of students’ programme experience

Others

• Coordinate & support the MBA programme orientation & commencement
• Manage students’ fees and payment matters
• Involvement in process innovation and automation of the team
• Provide support for accreditations and reviews
• Provide support for school/programme events, which may be held on weekends and public holidays occasionally.

Qualifications

• A Bachelor’s Degree from a recognized University
• At least 3 – 5 years of experience
• Able to work independently, is pro-active, task-oriented, yet service-minded
• A fast learner, analytical, willingness to learn, meticulous with good problem-solving skills and ability to multi-task
• A team-player, with willingness to support inter-team/office activities
• Ability to develop good rapport with students, instructors, and stakeholders
• Strong interpersonal skills and communication skills

(Appointment job grade will commensurate with the selected candidate's experience)