Assistant Manager / Manager Solution Center

Sysmex; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading medical technology company in Singapore is seeking an experienced project manager to oversee systemization solutions across all business units. The ideal candidate will have a degree in Biomedical or related engineering and 8 years of experience in the IVD market. Responsibilities include leading workflow studies, managing cross-functional teams, and optimizing solution delivery. Candidates should possess excellent communication skills and laboratory experience in hematology or related products is preferred.

Qualifications

• 8 years of working experience in the IVD market.
• Preferable laboratory experience with Hematology, Coagulation, Urinalysis products.
• High standards of professional conduct required.

Responsibilities

• Lead end-to-end program management of systemization solutions.
• Spearhead cross-functional steering committees for project scope definition.
• Establish performance KPIs and a live monitoring dashboard.

Skills

Project Management

Communication Skills

Workflow Studies

Data Analysis

Education

Diploma or Degree in Biomedical / Mechatronic / Electronics Engineering

Tools

Microsoft Office

Job description

Key Job Purpose

• Project Management of systemization solutions, including workflow studies for both standard and customized solutions across all Business Units.
• Develop procedures and tools to support Affiliates and Business Partners in systemizing and workflow studies, from pre-sales to project closure.
• Governance of Workflow Standardization and Best Practices - Develop and refine scalable workflow frameworks and standards, while adapting solutions to meet the specific needs of affiliates or partners.
• Serve as liaison across teams to align workflow solutions, offering strategic input during pre-sales and project planning.

Job Responsibilities

• Lead the end-to-end program management of systemization solutions - own the workflow study, solution architecture, and rollout for both standard and bespoke implementations across all Business Units, ensuring alignment with corporate strategy and regulatory standards.
• Spearhead cross-functional steering committees - to define project scope, resources, and success metrics, proactively removing roadblocks and reporting progress to senior leadership on a regular cadence.
• Design and institutionalize scalable procedures, toolkits, and templates - that enable Affiliates and Business Partners to perform workflow studies from pre-sales discovery through post-implementation review, driving global consistency and knowledge reuse.
• Establish performance KPIs and a live monitoring dashboard - to track cost, schedule, and quality, using data insights to prevent profit leakage and to continuously optimize solution delivery.
• Drive post-project retrospectives and lessons-learned sessions - converting insights into updated SOPs and best-practice libraries that feed future bids and proposals.

Job Requirements

• Diploma or Degree or equivalent in Biomedical / Mechatronic / Electronics Engineering.
• 8 years working experience in IVD market
• Microsoft office, good communication skills
• Maintains at all times the highest standards of professional and personal conduct when interacting with internal external customers.
• Prefer to have Laboratory experience in handling of Hematology, Coagulation, Urinalysis products before.
• Travel requirements: 30% or less
• Work location: Eunos
• Working hours: Monday to Friday (9am to 5:45pm)