Assistant Manager/Manager (Programme Management for EMBA-Chinese)

National University of Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading educational institution in Singapore is seeking a candidate to manage class and student relations. Responsibilities include establishing committees, assisting with events, and providing academic support. The ideal candidate has a Bachelor's degree, over 3 years of experience, and strong communication skills in English and Mandarin. Experience in the education sector is preferred and understanding of Chinese culture is critical. This position requires some travel and flexible hours.

Qualifications

• More than 3 years working experience, preferably in programme management.
• Experience in the education industry is preferred.
• Must understand Chinese culture.
• Able to work independently in a cross-cultural environment.
• Proficient in communication with Mandarin-speaking stakeholders.
• Willing to travel overseas for a few weeks.

Responsibilities

• Assist in establishing class committees for students.
• Act as a liaison for student queries regarding events.
• Manage logistics and financial approvals for segments.
• Provide academic assistance and support for teaching.
• Facilitate corporate visits and alumni sharing events.

Skills

Programme management

Corporate outreach

Interpersonal skills

Project management

Oral communication in English

Oral communication in Mandarin

IT Savvy

Education

Bachelor's degree from a recognized University

Tools

Microsoft Office Suite

Zoom

Microsoft Teams

Job description

Company description:

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job description:

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world's leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

Class and student management

• Assist in the establishment of class committee and constitution
• Act as a Key Liaison in addressing general queries from students
• Assist in the promotion and delivery of student events
• Ensure students and procedures are in compliance with the University/School policies and guidelines
• Conduct townhalls to keep students updated with the new policy/requirements
• Support students' participation in major programme events such as orientation, commencement, Gobi and etc.

Segment management

• Manage and assist in the following areas for the successful delivery of both local and overseas segments:
  • students' module registration which includes any changes and/or cancellation
  • delivery of teaching materials
  • logistic arrangements such as collection of dietary needs, issuance of seasonal parking coupon, transportation, facility support, etc.
  • on-site teaching support such as students' groupings, facilitation of zoom sessions, etc.
  • financial approval for vendor engagement
  • provide academic assistance to students such as following up on submission of assignments, account testing, etc.
  • provide travel assistance to instructors including hotel/flight booking, visa application, etc.
• Work with colleagues to materialize the experiential learning contents for corporate visits, alumni sharing, etc. during local and overseas segments

Qualifications

• At least a bachelor's degree from a recognized University with more than 3 years working experience. Experiences in programme management or corporate outreach in an educational setting is preferred.
• Working experience in an education industry is preferred
• Able to work independently, proactively in a cross-cultural environment and to multi-task efficiently. Understanding of Chinese culture is critical.
• Strong oral and written communication skills in English and Mandarin as the role requires frequent liaison with Mandarin-speaking stakeholders
• Good presentation, interpersonal and project management skills
• Able to travel overseas for official duties for a few weeks consecutively and adopt flexible work hours
• IT Savvy. Proficient in Microsoft applications (Word, Excel, PowerPoint, Flow, Power Automate, etc.) and online meeting applications (Zoom, Microsoft Teams, Tencent Voov, etc). Good knowledge of mobile and social media applications (WeChat, TikTok, etc.) Knowledge of robotic automation and experience of RPA projects is not a requirement, but a plus.

(Appointment job grade will commensurate with the selected candidate's experience)

More Information

Location: Kent Ridge Campus

Organization: School of Business

Department : Dean's Office (BIZ)

Employee Referral Eligible: No

Job requisition ID : 30745