Assistant Manager/Manager, Partnerships Activation (Edutainment), Mandai X - 1 Year Contract

Mandai Wildlife Group; Singapore; On-site; SGD 70,000 - 90,000; Part time

Job summary

A growth accelerator and venture building arm in Singapore is looking for an experienced Activation Manager. This role involves overseeing the activation implementation processes, collaborating with cross-functional teams, and ensuring smooth event executions. Ideal candidates will have 5–8 years of experience in event planning and project management, alongside strong interpersonal skills and attention to detail. A degree in Business or Product Design is preferred.

Qualifications

• 5–8 years of experience in planning and executing events or activations.
• Experience in startups or early-stage ventures.
• Familiarity with project management and CMS tools.

Responsibilities

• Manage the end-to-end activation implementation process.
• Coordinate procurement and vendor onboarding.
• Ensure adherence to brand guides and visual merchandising layouts.
• Develop operations/retail briefs for implementations.

Skills

Project management

Interpersonal skills

Negotiation skills

Attention to detail

Event management

Problem-solving

Education

Degree in Business, Product Design, or a related field

Tools

Trello

Asana

Monday.com

Contentful

Job description

Overview

This role is hired under Mandai X, the growth accelerator and venture building arm of Mandai Wildlife Group. Mandai X aims to influence changes in attitudes, decisions and behaviours to drive growth and impact beyond boundaries. Welcome to Mandai X. If you're detail-driven, people-savvy, and thrive in fast-paced projects, this role is for you. We are looking for a hands-on Activation Manager to bring partner launches to life. You will own the end-to-end activation implementation process—from procurement and vendor onboarding to logistics, on-ground execution, and post-campaign reporting. You’ll ensure every launch runs smoothly, collaborate with cross-functional teams, and monitor budgets, timelines, and quality.

Additionally, you will support product testing, gather feedback, and translate insights into improvements that enhance the customer and partner experience. With a mix of project management, cross-functional operations know-how, and attention to detail, you’ll help optimize workflows, ensure brand consistency, and drive impact across every activation. Experience with brand IP licensing is a plus.

Responsibilities

• Process and activation management
• Procurement and logistics support — initiate end-to-end procurement, lead partner onboarding and vendor creation/registration, manage delivery to and from warehouses, storage of merchandise, recruit, manage and train on-ground part-timers, track expenses per partner location including invoicing and post-campaign reporting
• Optimization workflow — develop and update operations playbooks, ensure all collaterals adhere to brand guides, manage visual merchandising layouts to maximize purchase conversions
• Project manage implementation through launch — set milestones, conduct check-ins, coordinate with vendors and cross-functional teams
• Set up Contentful for each partner location and update content as needed
• Develop operations/retail briefs for on-ground implementations and create FAQs for activations
• User journey and operations guidance for activations — product development support, test product features for partner launches, collate feedback into actionable items, support reporting and dashboards for product KPIs and OKRs
• Support reporting of total revenue and SDIC metrics; maintain dashboards for product KPIs and experience metrics (CSAT, NPS)

Qualifications

• Degree in Business, Product Design, or a related field
• Strong knowledge of events and product development processes
• Excellent project management and organisational skills; ability to handle multiple priorities; strong interpersonal and negotiation skills
• 5–8 years of experience in planning and executing events or activations from concept to completion
• Experience in startups, scale-ups, or early-stage ventures with comfort handling limited resources and incomplete information; ability to pivot quickly while driving progress; resilient in fast-changing environments
• Experience balancing creative design ambitions with operational execution
• Knowledge of visual merchandising and creating engaging event/retail setups
• Familiarity with project management tools (e.g., Trello, Asana, Monday.com) and milestone tracking
• Experience working with cross-functional teams (marketing, ops, product, creative) to deliver seamless events
• Exposure to customer experience measurement (CSAT, NPS, or similar tools)
• Experience drafting event briefs, FAQs, and user journey guides for smooth execution
• Familiarity with CMS tools (like Contentful) and basic data analytics or dashboarding

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Administrative

Industries

• Travel Arrangements

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