Assistant Manager / Manager, Human Resources (SLS)

Certis; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading outsourced services partner is seeking an HR Operations Manager to oversee HR administrative processes, ensure compliance with employment laws, and enhance employee experience through engagement initiatives. The ideal candidate has a degree in Human Resource Management, with at least 3 years of experience in HR operations, strong compliance knowledge, and excellent interpersonal skills. This role is located in Singapore and offers a competitive remuneration package, along with comprehensive benefits.

Benefits

Competitive remuneration package

Performance-based incentives

Comprehensive medical and dental coverage

Mental health support

Qualifications

• At least 3 years of HR experience, preferably in a generalist or HR operations role.
• Strong knowledge of Singapore employment laws and HR compliance requirements.
• Detail-oriented, organized, and able to manage multiple priorities.

Responsibilities

• Oversee end-to-end HR administrative processes ensuring compliance.
• Manage onboarding and offboarding processes for employees.
• Provide HR generalist support and consultation on policies.

Skills

HR operations

Compliance with employment laws

Interpersonal skills

MS Office proficiency

Education

Degree/Diploma in Human Resource Management

Tools

HRIS systems

Job description

Overview

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference. If you\'re ready to build the future, your journey starts here—with us.

Location: Singapore

Business Unit: Certis CISCO Secure Logistics Pte Ltd

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.

Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.

Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we\'re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

Key Responsibilities

• HR Operations & Compliance
  • Oversee end-to-end HR administrative processes, ensuring accuracy, timeliness, and compliance with statutory regulations (e.g., MOM, PLRD) and internal policies.
  • Serve as the primary liaison with regulatory bodies and internal stakeholders to ensure adherence to HR standards and guidelines.
• Employee Lifecycle Management
  • Manage onboarding and offboarding processes to ensure smooth transitions for employees.
  • Handle payroll-related queries and support work injury claim administration.
• HR Advisory & Support
  • Provide HR generalist support and consultation to business units on HR policies, processes, and best practices.
  • Assist employees with external course applications and training-related matters.
• Reporting & Analytics
  • Prepare and maintain monthly HR reports, manpower statistics, and ad hoc data for management review.
  • Identify trends and recommend improvements to enhance HR efficiency and effectiveness.
• Projects & Process Improvement
  • Drive continuous improvement initiatives to streamline HR workflows and enhance employee experience.
  • Participate in HR projects, system enhancements, and policy reviews.
• Employee Engagement
  • Coordinate staff engagement activities and recognition programs such as EXSA and Long Service Awards.

Skills & Experience

• Degree/Diploma in Human Resource Management or related field.
• At least 3 years of HR experience, preferably in a generalist or HR operations role.
• Strong knowledge of Singapore employment laws and HR compliance requirements.
• Excellent interpersonal and communication skills with the ability to build strong stakeholder relationships.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
• Proficient in MS Office; experience with HRIS systems is an advantage.

Recognition & Reward

• Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.
• Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.
• Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.