Assistant Manager / Manager (Graduate Programme) (3-year contract), SOA

Singapore Management University; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading educational institution in Singapore is looking for an individual to manage the administrative operations of the Programme in the School of Accountancy. The role involves liaising with faculty and students, managing budgets and admissions, and supporting accreditation reviews. Ideal candidates should have a relevant university degree and significant experience in educational settings, along with excellent bilingual communication skills in English and Mandarin.

Qualifications

• 5+ years of relevant working experience in educational/public service.
• Experience in higher learning settings is advantageous.

Responsibilities

• Manage overall administration of the Programme.
• Support faculty on academic matters.
• Liaise with partner universities on academic issues.
• Organise events for students and alumni.

Skills

Bilingual in English and Mandarin

Excellent communication skills

Interpersonal skills

Organisational and time-management skills

Ability to work under stress

Education

Recognised University degree

Undergraduate degree with relevant experience

Job description

This position is for School of Accountancy (SOA).

Academic Matters

• To be responsible for the overall administrative management of the Programme.
• To maintain repository of course outlines, course materials, and student portal.
• To manage course registration, class scheduling, and course evaluation.
• To provide classroom support whenever necessary; this may include weekday nights and Saturdays.
• To support faculty members on academic matters.
• To guide students in the entire dissertation process.
• To manage student awards and graduation.
• To liaise with partner universities on academic matters.

Recruitment & Admissions

• To work closely with the Programme Directors, the Office of Post Graduate Research, and partner universities to develop and implement marketing and recruitment efforts.
• To be responsible for all recruitment and admission matters such as scheduling interviews, coordinating logistics required for recruitment (mainly at overseas partner universities).

Students and Alumni Management

• To be responsible for students and to ensure that they have meaningful learning experiences.
• To be proactive in establishing good working relationship with students and alumni members.
• To organise events and handle all set‑up and preparation including registration, dealing with vendors, and communicating with participants.

Accreditation & Academic Review

• To provide full support for the School's accreditation review.
• To provide administrative support for all academic review.

External Relations

• To build strong working relationships with external stakeholders such as industry partners and partner universities.
• To enhance outreach and communication through all channels; e.g. programme website and digital newsletters.

Budgeting and Financial Reporting

• To be responsible for the budgeting and financial reporting of the Programme.
• Other duties as assigned.

Qualifications

• Recognised University degree.
• Undergraduate degree with at least 5 years of relevant working experience preferably in educational and/or public service setting.
• Prior experience relevant to this position or acquired in an Institute of Higher Learning (IHL) setting will be advantageous.
• Effectively bilingual with excellent communication (written and verbal) skills in English and Mandarin. Proficiency in Mandarin is preferred to support the needs of a diverse student population and facilitate communication with Mandarin‑speaking stakeholders.
• Good interpersonal skills to work with a broad range of internal and external stakeholders.
• Meticulous, hardworking, and strong team player.
• Able to work under stress and possess good organisational and time‑management skills.

Other Information

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.