Assistant Manager/Manager, Digital Communications & Customer Experience Management (1-Year Mate[...]

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading digital communications firm in Singapore is seeking an Assistant Manager/Manager for Digital Communications & Customer Experience. This maternity cover role requires developing digital strategies and campaigns to raise awareness on energy issues. Ideal candidates should have at least 3 years of experience in digital communications and a proven track record in managing successful campaigns. Proficiency in content creation and social media management is crucial, alongside strong project management skills.

Qualifications

• 3 or more years of experience in digital communications, social media management, or content creation.
• Strong track record in developing and executing successful digital campaigns.
• Pro-active self-starter with the ability to take ownership of projects.

Responsibilities

• Support implementation of digital communications campaigns.
• Manage content updates across digital platforms.
• Develop and adapt digital content for communications campaigns.

Skills

Digital communications

Content creation

Social media management

Project management

Campaign management

Tools

Canva

Adobe Illustrator

Photoshop

CapCut

Job description

Assistant Manager/Manager, Digital Communications & Customer Experience (Maternity Cover)
Contract Duration:1 Year (Maternity Cover)
Work Location:Labrador Tower (Pasir Panjang)
Working Hours:
Monday – Thursday: 8.30AM to 6.00PM
Friday: 8.30AM to 5.30PM

About the Role

We are seeking a dynamic and experienced Digital Communications professional for a one-year maternity cover. In this role, you will develop and execute digital strategies to strengthen public awareness and understanding of energy issues in Singapore. You will be responsible for creating compelling content, running impactful digital campaigns, and collaborating with various partners to amplify our organization’s messages across multiple digital platforms.

This role is perfect for a strategic storyteller with a keen eye for detail and a passion for using digital communications to shape public discourse on Singapore’s energy landscape.

Key Responsibilities

• Support the implementation of digital communications campaigns to enhance public awareness and engagement on energy issues and initiatives.
• Manage day-to-day content updates and postings across digital platforms, including social media channels, the corporate website, and internal communications.
• Develop and adapt digital content—including copywriting, visuals, and multimedia—to support communications campaigns and initiatives.
• Coordinate digital campaigns and assist in tracking performance metrics, analyzing results, and optimizing strategies.
• Work closely with internal departments and external vendors to ensure communications activities are consistent in messaging and effectively disseminated.
• Assist in identifying content opportunities and applying relevant industry best practices.

Requirements

• Preferably3 or more years of experiencein digital communications, social media management, campaign management, content creation, or related fields.
• Strong track record in developing and executing successful digital campaignsthat drive audience engagement and growth across platforms.
• Comfortable working with stakeholders at different levels and across functions.
• A team player with strong project management skills, the ability to multitask, and a keen eye for detail.
• Pro-active self-starterwith the ability to take ownership of projects and deliver results independently.
• Hands-on experience with paid and organic social media. Familiarity with design tools (e.g., Canva, Adobe Illustrator, Photoshop) or video editing software (e.g., CapCut) is an advantage.

Top Three Must-Have Qualities

1. 3 or more years of relevant experiencein digital communications or a related field.
2. Pro-active self-starterwho takes full ownership of responsibilities.
3. Strong track recordin developing and executing successful digital campaigns.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV.