Assistant Manager, Healthcare Operations (Engineering)

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A technology and services company in Singapore is seeking an experienced individual to support project management and stakeholder collaboration in the hospital operations sector. The ideal candidate has a degree in Engineering and practical knowledge of the service industry. Responsibilities include organizing meetings, preparing specifications, and improving performance outcomes through effective project management.

Qualifications

• Minimum 2 years of working experience, preferably in service industry.
• Practical knowledge in hospital operations and/or construction industry preferred.

Responsibilities

• Organize and support internal and external meetings for the department.
• Work closely with stakeholders for infrastructure projects.
• Plan and map department objectives.
• Prepare project specifications and documentation.
• Review and improve key performance indicators.

Skills

Project Management

Stakeholder Management

Customer Service

Operational Efficiency

Education

Basic Degree in Engineering or related fields

Job description

Responsibilities

• Organize and support internal and external meetings for the department
• Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure:
  • adequate planning of project phases and bed closures to minimize disruption to inpatient operations,
  • user requirements are adequately captured in project specifications,
  • site works are carried out in compliance to hospital standards (e.g. infection control), projects are completed on time and within budget.
• Planning and mapping of department short- and long-term objectives
• Participate in the preparation of project specifications and documentation to facilitate the publish of tender, evaluation process and approval paper
  • Preparation of proposal and approval papers
  • Consolidation, updating and reviewing of department overall projects and cash flow status
  • Work together with nurse managers and cluster operations for inpatient wards, to ensure its smooth running daily.
• Review key processes to improve overall key performance indicators/outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
• Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
• Handle customer complaints and follow up with service recovery if necessary.
• Review and update policies and workflow as needed.
• Support any relevant hospital committees formed within the assigned area(s) of responsibilities.
• Perform any other duties as assigned by Reporting Officer.
• Provide guidance to junior staff

Requirements

• Basic Degree (Minimum) from a recognised institution in Civil / Structural / Mechanical / Electrical / Building Science Engineering / Project Management/ Business Management and Marketing.
• Minimum 2 years of working experience, preferably in service industry
• Practical knowledge in hospital operations and/or construction industry is preferred.

To find out more about this opportunity, please contact: Lionel Liew at [e-mail].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPA and e2i’s PDPA.