Assistant Manager, Healthcare #HKF

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare recruitment firm in Singapore is seeking an Operations Manager to manage service point operations and enhance patient experience. The ideal candidate will have a Bachelor's degree, significant experience in healthcare, and strong leadership skills. Responsibilities include optimizing service processes, managing staff, and meeting financial targets. This role offers a competitive salary of up to $5,000/month.

Qualifications

• 3+ years of experience in healthcare (operational experience preferred).
• 2+ years managing frontline staff.

Responsibilities

• Manage service point operations, including front counter functions.
• Collaborate with Nurse Managers to solve process challenges.
• Enhance patient experience across care journey.
• Ensure regulatory standards are met.
• Develop business plans with clinical leaders to achieve targets.
• Lead non-nursing staff management, including hiring and training.

Skills

Analytical skills

Communication skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor’s degree in any discipline

Job description

Salary: Up to $5,000/month
Working Hours: Monday to Friday, office hours

Location: Queenstown

Key Responsibilities

• Manage assigned service point operations, including front counter and administrative functions
• Collaborate with Nurse Managers and stakeholders to address system and process challenges
• Work alongside department managers to enhance patient experience throughout the care journey
• Ensure facilities are safe, patient-friendly, and meet regulatory standards
• Partner with Operations and Admin managers to achieve customer satisfaction goals
• Develop and implement innovative service improvements to exceed customer expectations
• Achieve volume and financial targets by developing business plans with clinical leaders
• Oversee budgeting and financial reviews in coordination with clinical heads
• Lead and manage a team of non-nursing staff, including recruitment, training, appraisal, and retention
• Facilitate effective two-way communication between staff and management
• Participate in committees and undertake additional duties as assigned
• Engage in job rotations across different operational areas after 3 years

Job Requirements

• Min Bachelor’s degree in any discipline
• Min 3 years’ experience in the healthcare industry (healthcare operational experience is a plus)
• Min 2 years’ experience managing frontline staff
• Strong analytical and quantitative skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint

If interested, please email me at [e-mail] or telegram @kellynlytan

Kellyn Fullviana ( Kellyn Chen)

(CEI.No: R25157445 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599