Assistant Manager (F&B)

FOOD CONCEPTS GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading restaurant group in Singapore is seeking a Service Operations Manager to lead service teams and ensure operational excellence. Candidates should have 3-5 years of experience in the F&B industry, ideally with management experience in an Italian restaurant. The role includes overseeing staff schedules, training, and maintaining quality standards. Join a dynamic workplace that prioritizes employee growth and a balanced work schedule. Competitive remuneration and benefits are offered.

Benefits

Continuous learning and career growth

Competitive remuneration

Balanced work schedule

Employee benefits like medical insurance

Dynamic workplace culture

Qualifications

• Minimum 3 to 5 years of experience in the F&B industry.
• Preferably with 1–2 years of Management experience.
• Ideally someone with experience in an Italian Restaurant.

Responsibilities

• Replaces the Service Operations Manager in his absence.
• Assists the Manager in preparation of staff schedules.
• Meets monthly financial objectives with the Manager.
• Trains all staff members of the outlet.
• Monitors staff performance, appearance, and hygiene.

Skills

Strong communication skills

Problem-solving skills

Motivational skills

People skills

Passion for F&B industry

Job description

SEEKING EXCEPTIONAL TALENT!

Elevate your career with our rapidly expanding restaurant group!

We are the proud operators of Altro Zafferano and Griglia Open Fire Italian Kitchen, two of Singapore's distinguished dining destinations. As we're opening a new restaurant, we're excited to offer our team even more opportunities for growth and advancement.

ADVANTAGES OF JOINING OUR TEAM:

• Continuous Learning & Career Growth: Engage in a fulfilling journey of skill refinement within an environment that encourages learning and provides tangible opportunities for career progression.
• Competitive Remuneration: Your hard work and dedication are valuable to us. Enjoy a competitive salary, innovative incentive programs, and an additional bonus for split‑shifts alongside our standard straight‑shift schedule.
• Balanced Work Schedule: Our 5‑day work week with straight‑shift schedules ensures you maintain harmony between your work and personal life.
• Employee Benefits: We care about your wellbeing. Take advantage of our medical benefits, staff meals, and night transportation claims (when applicable).
• Dynamic Workplace Culture: Thrive in our vibrant and innovative workplace culture. We foster a growth mindset and are committed to continual improvement.

Be part of our prestigious establishments and contribute to the exciting journey of our upcoming restaurant. Apply today, and let's ascend to new heights together!

Main Job Tasks and Responsibilities:

• Replaces the Service Operations Manager in his absence.
• Assists the Manager in the preparation of staff schedules keeping in mind anticipated business, existing budget, and standards of service.
• Assists the Manager to meet monthly financial objectives by forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective actions.
• To have complete knowledge of local laws, customs, and company policy.
• Attends F&B and other meetings as required.
• Performs training to all staff members of the outlet and assists the Service Operations Manager in identifying and carrying out required training needs.
• Holds pre‑meal and monthly communication meetings. Encourages open communication within the department and a free exchange of ideas.
• Open and close areas ensuring all duties are complete and all are locked.
• Monitor all staff performance, appearance, and hygiene.
• Liaises with the Restaurant Chef in daily food delivery and presentation.
• Liaises with other departments ensuring communication and the resolution of problems.
• Monitor trends in practices by reviewing trade literature, networking with colleagues, and visiting competitors.
• Inspects areas for cleanliness, proper storage of equipment, and supplies.
• Control of all menus, dessert menus, wine lists, and beverage menus in perfect condition.
• Control of all flower arrangements (if any), trolleys, and displays.
• Explanation of daily specials and menus in co‑operation with the Chef.
• Performs a warm guest welcome and seating.
• Responsible for the following of the established quality standards as well as policies and procedures.
• Ensure adherence of all staff to safety, sanitation, and hygiene policies.
• Elaboration and control of duty rosters, planning of holidays, and control of the fixed working hours.
• Responsible for the maintenance of the restaurant’s equipment (both operating and machines).
• Maintains constant communication with Engineering to ensure repairs are completed on a timely basis.
• Observe service at all times. Become a part of the operation when necessary.
• Anticipate guest needs and resolve guest problems. Answers guest questions and complaints quickly and efficiently and determine if a more senior manager needs to be involved. Records complain and action is taken.
• To carry out any reasonable task requested by the Management and/or resulting from the restaurant opening and operating necessities.

Requirements:

• Minimum 3 to 5 years of experience in the F&B industry.
• Preferably with 1–2 years of Management experience.
• Ideally someone with experience in an Italian Restaurant.
• Possess drive & passion to excel in the F&B industry.
• Strong communication, problem-solving, motivational, and people skills.
• Able to commit to the restaurant’s peak period including weekends, the eve of, and public holidays.

Interested candidates, please send your resume by clicking "Apply Now".

We regret only shortlisted candidates will be notified.