Assistant Manager, Credit Control

GB Helios; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading financial services firm in Singapore is looking for a Credit Control Specialist to handle billing, collections, and credit risk management. Candidates should possess a degree in finance or related fields and have 3-5 years of relevant experience. Proficiency in Excel and strong communication skills in English and Mandarin are essential. The role includes preparing reports and liaising with clients to resolve disputes.

Qualifications

• Minimum 3–5 years of relevant credit control work experience including supervisory exposure.
• Strong understanding of credit risk management principles and collection strategies.
• Good command of both English and Mandarin to liaise effectively with Chinese-speaking clients.

Responsibilities

• Ensure accurate billing, timely collections, and proper credit risk management.
• Monitor and analyze customer accounts to identify potential default risks.
• Oversee the preparation and issuance of collection notices and statements.
• Conduct follow-up calls with overdue accounts to resolve disputes.
• Prepare periodic ageing reports, collection forecasts, and credit risk analyses.

Skills

Credit risk management

Analytical skills

Communication skills

Microsoft Excel

Proactive mindset

Education

Degree or Diploma in Accounting, Finance, Business Administration, or related field

Job description

Responsibilities

• Ensure accurate billing, timely collections, and proper credit risk management.
• Monitor and analyse customer accounts to identify potential default risks and recommend appropriate action plans.
• Oversee the preparation and issuance of reminder notices, statements, and dunning letters.
• Conduct follow-up calls and maintain close communication with overdue or delinquent accounts to resolve disputes and secure payments.
• Liaising with lawyer to follow up on the legal action taken against the bad paymasters.
• Prepare periodic ageing reports, collection forecasts, and credit risk analyses for management review.
• Support system/process improvements and participate in audits or internal control reviews.
• Other duties assigned by supervisor(s).

Requirements

• Degree or Diploma in Accounting, Finance, Business Administration, or related field.
• Minimum 3–5 years of relevant credit control work experience, including some supervisory exposure.
• Strong understanding of credit risk management principles and collection strategies; experience in hire purchase, leasing, or financing environments preferred.
• Proficient in Microsoft Excel and office applications.
• Meticulous, proactive, and results-driven with strong analytical and communication skills.
• Good command of both English and Mandarin to liaise effectively with Chinese-speaking clients.