Assistant/ Manager, Clinic Operations (Healthcare)

Dynamic Human Capital Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare operations firm in Singapore is seeking an Operations Support Specialist. This role involves providing essential administrative support, developing partnerships to enhance operational efficiency, and participating in improvements to service quality. Candidates should have a degree and preferably 5-7 years of healthcare operations experience, alongside strong interpersonal and MS Office skills.

Qualifications

• 5-7 years of experience within healthcare operations would be advantageous.
• Familiarity with budgeting, corporate administration, and healthcare administration concepts is advantageous.

Responsibilities

• Perform necessary administrative tasks and provide daily operational support.
• Develop and nurture relationships with partners for operational efficiency.
• Track and monitor relevant datasets.
• Prepare and analyze data for reports and assist in drafting documents.
• Ensure compliance with all service and operations standards.
• Oversee maintenance and development of tracking systems.
• Identify opportunities for enhancing service quality.
• Assist in planning and implementing changes for service improvement.
• Participate in quality improvement projects.
• Provide support for staff training and development initiatives.
• Act as a change agent to promote a culture of collegiality.

Skills

Excellent interpersonal and communication skills

People-oriented with a focus on outcomes

Ability to work well in a team and multitask effectively

Proficiency in MS Office applications

Education

Degree in any relevant discipline

Job description

About

Are you passionate about ensuring smooth and efficient operations within a dynamic organizational environment? Do you excel in administrative tasks, thrive on building strong relationships, and possess a keen eye for detail? If so, we have an exciting opportunity for you!

Job Responsibility

• Perform necessary administrative tasks and provide daily operational support to assigned operating unit(s)/area(s), services, or programs.
• Develop and nurture relationships with partners, both internal and external, to enhance operational efficiency.
• Track and monitor relevant datasets, responding promptly to changes in data.
• Prepare and analyze data for reports and assist in drafting various documents as required.
• Ensure compliance with all service and operations standards and requirements.
• Oversee the maintenance and contribute to the development of tracking and monitoring systems within the department.
• Identify opportunities for enhancing service quality and make recommendations accordingly.
• Assist in planning and implementing changes aimed at improving service levels and raising quality standards.
• Participate in planning, implementing, and managing quality improvement projects at both Hospital-wide and Departmental levels.
• Provide active support for staff training and development initiatives.
• Act as a change agent to promote a mindset change for Hospital-wide/Departmental level initiatives, fostering a culture of collegiality and effective teamwork.

Job Requirement

• Degree in any relevant discipline
• 5-7 years of experience within healthcare operations would be advantageous.
• Excellent interpersonal and communication skills.
• People-oriented with a focus on outcomes; ability to work well in a team and multitask effectively.
• Proficiency in MS Office applications.
• Familiarity with budgeting, corporate administration, and healthcare administration concepts is advantageous.

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We regret that only short-listed applicants will be notified.

Damien Sim Zheng Hao

Registration No: R23115938

EA License No: 12C6253