Assistant Manager -Center Operations (Toa Payoh)

SPD Singapore; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading operations center in Singapore is seeking an Assistant Manager to oversee effective center operations and ensure high client satisfaction. The role includes managing transport operations, assisting in emergency planning, and handling administrative tasks. Candidates should have tertiary education and at least 5 years of relevant working experience along with proficiency in Microsoft Office. This position offers an opportunity for impactful contributions in a supportive environment.

Qualifications

• At least 5 years working experience.
• Experience with facilities record maintenance and operational oversight.
• Experience in client management and service delivery.

Responsibilities

• Ensure effective operations of the centre.
• Liaise with auditors on audit matters.
• Assist in planning for emergency response.

Skills

Proficient in Microsoft Office

Problem-solving skills

Interpersonal skills

Team player

Education

Tertiary education

Tools

Microsoft Dynamic 365 Business Central

Microsoft Dynamic 365 CRM

Job description

Assistant Manager -Center Operations (Toa Payoh)

Ensure effective and efficient operations of the centre.

Respond and coordinate in emergency situations

General facilities record maintenance, ensure workplace & environmental safety to all

Attends regular meetings with clinical staff

Involve with quality improvement projects

Client management – ensures high satisfaction level and quality service delivery to clients

Transport – ensures proper maintenance record for vehicles

Assist centre manager in planning for emergency response plan including fire safety management, pandemic plan and etc

Administration

Familiar with clients’ referral, registration and other administrative procedure

Overall supervision on clients’ billing, subvention claims, application procedures, etc

Liaise with internal and external auditor in all audit matters

Ensure accuracy in accounting entries. Provide monthly reconciliation reports to HQ Finance

Perform sourcing, evaluation of quotations and seek approval for purchases

Process other administrative process such as center petty cash claims, clients’ billing and refund procedures, etc.

Maintains fixed asset records.

Transport Management

Provide general support to the transport team on any administrative related matters

Assist in supporting daily transport operations of SPD’s vehicles and outsourced vendors

Manage SPD vehicle fleet maintenance and liaising with the HQ team for scheduling for servicing.

Others

Responds in an emergency situation.

Other administrative duties as assigned

Tertiary education with at least 5-year working experience

Proficient in Microsoft Office and Excel preferred

Knowledge of ERP (Microsoft Dynamic 365 Business Central) and Microsoft Dynamic 365 CRM will be an advantage

Proactive, meticulous, effective problem-solving skills, possess good communication and interpersonal skills and a good team player