Assistant Manager (Business Operations)

Jobstreet SG; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading healthcare service provider in Singapore is looking for a dynamic Operations Coordinator to support clinic activities and ensure effective management. The role involves strategic thinking, strong communication skills, and compliance with clinical standards. Candidates should hold a relevant degree and preferably have 2 years of healthcare operations experience. This position offers an opportunity for professional development in a collaborative environment.

Qualifications

• A degree in any relevant discipline is required.
• Strong strategic thinking and business acumen are essential.
• 2 years of healthcare operations experience is advantageous.

Responsibilities

• Support the manager with clinic activities for effective operations.
• Ensure compliance with service quality and clinical standards.
• Develop training manuals and SOPs for consistent service delivery.

Skills

Strategic thinking

Excellent communication

Project execution

Change management

Financial planning

Education

Degree in any relevant discipline

Job description

Responsibilities

• Supporting the Manager and cross-functional teams, coordinating and planning clinic activities, utilization of manpower and resources, to ensure cost efficiency, effective management and smooth daily operations of the clinic.
• Identify and ensure operational workflow align with service quality and clinical standards
• Assist in the Implementation of new services / work processes through planning and assessments of industry best practices.
• Develop and roll out training manuals and SOPs to ensure consistency in service delivery across all clinics
• Managing internal communications to ensure key stakeholder management for prompt reaction to operational needs
• Ensure compliance with approved policies and procedures with government regulations
• Involvement in the planning and approval of staff roster, work performance reviews and improvement plans, and cultivate developmental plans
• Perform regular audits onsite on a full spectrum of policies and procedures
• Ensure that current processes meet and comply with the business goals and objectives, accreditation and regulate agency requirements
• Opportunity to collaborate with team members across other departments, focusing on manpower planning, training and development, digital and service transformation, policy and workflows, new clinics development, and emergency planning.
• Perform any other duties as assigned

Qualifications

• Degree in any relevant discipline
• Strategic thinking with business acumen
• Excellent communication and interpersonal skills
• Change management and project execution
• Financial and resource planning expertise
• 2 years of experience within healthcare operations would be advantageous.