Assistant Manager, Autonomous Fleet Operations

Operations; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading transportation company in Singapore is looking for a dedicated individual to lead autonomous vehicle operations. You will manage a team of safety supervisors and operators, ensuring safety and efficiency in daily operations. This role involves overseeing depot operations, analyzing performance metrics, and implementing operational procedures. Ideal candidates are passionate about innovation and have strong leadership skills.

Qualifications

• Strong leadership skills with experience in managing teams.
• Ability to analyze and report on key performance indicators.
• Passion for safety and operational excellence.

Responsibilities

• Supervise safety supervisors and operators for daily operations.
• Manage scheduling and training of operational staff.
• Oversee depot operations to maintain vehicle readiness.
• Track and analyze performance metrics for improvement.
• Develop operational playbooks and procedures.
• Monitor fleet status and ensure service adherence.
• Act as point of contact for in-field events.
• Develop rapid-response protocols for safety.

Skills

People management

Operational planning

Incident response

KPI analysis

Job description

Get to know the Role

In this position, you will play a vital role within the business team leading the execution of autonomous vehicle pilots. You will be a crucial leader on the ground, directly overseeing the human operators who are essential to our daily service. This role is a blend of people management, operational planning, and incident response, focusing on the safe and efficient execution of our AV missions. If you are passionate about pioneering the future of transportation and thrive in a fast-paced, innovative environment, we want to hear from you.

You will report to the Head of Grabcab and Strategic projects in our One North office.

The Critical Tasks You Will Perform

• Serve as the primary supervisor for our team of safety supervisors, in-vehicle safety drivers, and remote operators. Your main responsibility is to ensure they are performing their duties safely and effectively during daily operations.

• Manage all aspects of driver and operator scheduling, including shift assignments and timekeeping. Collaborate with hiring and training teams on the hiring, onboarding, and continuous training of all operational staff

• Oversee all on-site depot operations. This includes managing the efficient parking, charging, and staging of autonomous vehicles to ensure they are mission-ready. You will supervise depot staff and ensure all activities are performed safely.

• Establish, track, and analyze key performance indicators (KPIs). You will be responsible for the continuous monitoring of performance metrics such as safety and uptime, identifying trends, and generating insights for improvement

• Develop and implement operational playbooks, standard operating procedures (SOPs), and performance metrics (KPIs) for the fleet.

• Oversee all real-time fleet monitoring, including vehicle status, remote telemetry, and mission progress, ensuring adherence to service levels.

• Serve as a PoC for all in-field events, including vehicle-level faults, collisions, or unexpected autonomous system behavior.

• Develop, refine, and execute rapid-response protocols, ensuring the safety of the public, passengers, and company assets.