Assistant Manager/Alumni Engagement

Temasek Polytechnic; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading educational institution in Singapore is looking for a dynamic individual to lead alumni engagement activities. The role involves organizing events, managing data analytics, and working with various stakeholders to enhance participation and engagement. The ideal candidate will have at least three years of experience in events management and competencies in data analytics tools. This role requires excellent organizational, communication, and problem-solving skills, as well as the ability to manage events that may occur beyond regular office hours.

Qualifications

• At least 3 years of experience in events management or alumni engagement.
• Experience with CRM systems or alumni engagement platforms is an advantage.
• Good digitalisation and analytics capabilities.

Responsibilities

• Organise annual alumni events to increase engagement.
• Connect with alumni and encourage contributions.
• Manage alumni membership and benefits programme.

Skills

Event management

Stakeholder engagement

Data analytics

Organizational skills

Communication skills

Education

Tertiary qualification in Business or Data Analytics

Tools

CRM systems

Excel

Power BI/Tableau

Power Apps/Automate

UiPath

Job description

What the role is

We seek a dynamic individual to lead, develop and execute activities related to the engagement of TP alumni through organising events, managing alumni system and providing data-driven insights to enhance alumni engagement across the institution. The candidate should have a ‘can-do’ attitude, a strong background in engaging people of varying age groups, good organisational skills in events management and systems thinking.

What you will be working on

• Organise annual alumni events/activities to increase alumni engagement and contribution. These events/activities would be held beyond the regular office hours.
• Connect with prominent / outstanding alumni and encourage them to give back to TP through innovative strategies.
• Manage alumni membership and benefits programme.
• Manage a TP-wide alumni events calendar of activities organised by schools and departments.
• Work with internal and external partners to create strong communication channels with alumni and students to increase their participation and engagement in programmes and activities.
• Facilitate monthly Alumni Engagement Sync meetings and coordinate cross-departmental collaboration.
• Manage a central alumni profile database via excel and in future, an alumni engagement system to ensure data accuracy and completeness.
• Provide data analytics and insights to internal partners on alumni engagement activities, outcomes, and trends across the institution.
• Update and manage data migration for the new alumni engagement system for launch in October 2026.
• Participate in the solutioning, system testing and change management for the launch of the new alumni portal in October 2027.

What we are looking for

• Tertiary qualification in Business, Data Analytics, or a related field.
• At least three years’ experience in events management, alumni/stakeholder engagement, and data or digital coordination; experience with CRM systems or alumni/customer engagement platforms is an advantage.
• Good digitalisation and analytics capabilities (e.g., CRM systems, Power Apps/Automate, UiPath, Excel, Power BI/Tableau) with strong database management skills, and the ability to present insights clearly to non-technical audiences.
• Strong organisational, communication, interpersonal and problem-solving skills are essential with a collaborative mindset to work with various stakeholders.
• Able to support events that are held beyond regular office hours.

About Temasek Polytechnic

Established in 1990, Temasek Polytechnic (TP) is a leading institution of high learning nestled by the idyllic shores of Bedok Reservoir in Tampines. TP takes pride in equipping our students with lifelong skills and digital knowledge for a future of dynamic change. TP’s caring and vibrant culture is firmly rooted in our core values which drive a spirit of innovation, with a focus on industry, globalization and sustainability. “TP Cares” is our clarion call to ensure that our diverse community of learners has the opportunity to achieve their personal best, so that they can contribute meaningfully to the global community. Learner. Creator. Leader. We envision the TP graduate as a values-led leader with vision, character and heart, excelling in the academic domain and beyond, and rising to the challenge of creating tomorrow.