Assistant Manager - Account Management

Damco Spain SL; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A logistics service provider in Singapore is looking for an experienced professional to manage key 3PL customer accounts. The role involves building strong customer relationships, analyzing market insights, and coordinating commercial terms. Candidates should have 3 to 5 years of experience in logistics or supply chain, proficiency in MS Office, and excellent communication skills. A good command of English is essential.

Qualifications

• Minimum 3 to 5 years of relevant working experience in Logistics or Supply Chain.
• Good command of spoken and written English.
• Able to work effectively and independently in a fast-paced environment.

Responsibilities

• Manage portfolio of key 3PL customer accounts.
• Analyze market and customer insights to identify new opportunities.
• Negotiate and coordinate commercial terms with customers.

Skills

Customer relationship management

Data analysis

Negotiation skills

Communication skills

MS Office proficiency

Education

Degree in Business Management or related field

Tools

Excel

PowerPoint

Job description

Duties and Responsibilities

• Support the management and retention of a portfolio of key 3PL customer accounts
• Build and maintain strong relationships with assigned customers as the main point of contact, ensuring satisfaction and effective coordination with internal teams
• Gather and analyze market, customer, and competitor insights to support business planning and identify new opportunities
• Work closely with internal stakeholders to ensure activities align with company goals and service standards
• Assist in preparing responses for customer inquiries, RFI, RFQ, and tender submissions
• Support the development of pricing proposals in coordination with relevant teams
• Monitor service performance and ensure activities comply with agreed Service Level Agreements
• Negotiate commercial terms that are both competitive and in line with company expectations
• Coordinate with internal departments to resolve issues and ensure smooth logistics operations
• Perform other duties as assigned by the superior from time to time

Requirements

• Degree, Diploma or Professional Certificate in Business Management, Supply Chain, Logistics Management or other related disciplines
• Minimum 3 to 5 years of relevant working experience in Logistics or Supply Chain
• Proficient in MS Office applications, particularly Excel and PowerPoint
• Good command of both spoken and written English
• Good knowledge on supply chain-related services, warehousing and distribution if preferable
• Able to work effectively and independently, in a fast-paced and dynamic environment
• Positive mindset, confident and able to contribute positively within a reputable growing group
• Effective communicator with strong interpersonal, communication and presentation skills

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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