ASSISTANT MANAGER

AQUARIUS MUSIC LOUNGE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A popular entertainment venue in Singapore is seeking a dedicated individual to coordinate meetings, enhance customer relationships, and oversee team performance. The role requires a stable work history, excellent customer satisfaction skills, and the ability to work autonomously. Join a team that values self-development and creates an inclusive environment.

Qualifications

• Stable work history is required.
• Dedication to self-development is essential.
• Excellent customer service skills are needed.

Responsibilities

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency.
• Email and phone correspondence.
• Liaise between managers, customers, and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for the General Manager during their absence.
• Troubleshoot POS system.
• Support ongoing learning and development of team members.
• Help create a respectful and inclusive team environment.

Skills

Self-motivated

Team player

Customer satisfaction

Autonomous work

Job description

Responsibilities

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers, and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for the General Manager (GM) during their absence. Make executive decisions, hold meetings, and provide accountability.
• Troubleshoot POS system.
• Support ongoing learning and development of team members.
• Help create and foster a respectful and inclusive team environment.

Job Requirements

• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Ability to work autonomously when required.
• A team player.
• A person dedicated to customer satisfaction and a great customer experience.