Assistant IT Manager

ALTITUDE ORANGE GROVE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading hotel in Singapore is seeking an experienced IT Manager to develop and implement their IT strategy and oversee all IT operations. The ideal candidate will have a Bachelor's degree in Computer Science and at least 3 years of IT experience in the hospitality sector. This independent role requires strong multitasking abilities and good communication skills, with responsibilities including managing budgets and ensuring compliance with data protection laws.

Qualifications

• 3+ years of IT experience in a hotel in Singapore.
• Ability to multitask and work independently.
• Experience in reporting to senior management.

Responsibilities

• Develop and implement an IT strategy aligned with the hotel’s goals.
• Oversee and manage IT maintenance contracts.
• Control and manage the IT department budget.
• Provide technical support to colleagues and guests.
• Monitor and evaluate IT systems for performance improvements.

Skills

IT strategy development

Technical support

Teamwork

Communication skills

Technical support

Education

Bachelor's degree in Computer Science or equivalent

Job description

Duties & Responsibilities:

• Develop and implement an IT strategy aligned with the hotel's goals and objectives.
• Collaborate with the Executive Committee to identify technology needs and explore opportunities for innovation.
• Oversee and manage IT maintenance contracts ensuring service quality and cost-effectiveness.
• Design, implement, and maintain the organisation’s IT infrastructure, including networks, servers, and systems.
• Control and manage the IT department budget, ensuring efficient allocation of resources.
• Evaluate, recommend, and oversee investments in new technology to support business growth.
• Ensure hardware and software are well maintained and kept up-to-date.
• Perform and monitor regular data backups for security and recovery purposes.
• Ensure compliance with legal, data protection, and PCI requirements.
• Keep all systems updated with the latest security patches to minimize risks.
• Provide technical support to colleagues, guests and stakeholders, troubleshooting issues promptly.
• Develop and deliver training programs related to IT, systems, and cybersecurity.
• Regularly monitor and evaluate the performance of IT systems, identifying areas for improvement.
• Stay informed of industry technological advancements and recommend relevant updates.
• Perform other duties as assigned by your supervisor.

Qualifications, Knowledge and Skills:

• Bachelor's degree in Computer Science, Computer Technology or the equivalent
• Candidate must have at least three (3) or more years of IT experience in a hotel in Singapore
• This is an independent role reporting to Director of Finance
• Ability to multitask, work independently and to partner with others to promote an environment of teamwork
• Good interpersonal and communication skills