• Well Established MNC Freight Forwarding Company
• AWS + Variable Bonus + Excellent Welfare
• Company located at Changi Airfreight Centre
• Working hours: 5 Days Monday – Friday (8:30am-6pm)
Job Scope
- Supervise daily air import activities to ensure timely processing and delivery of shipments.
- Verify costing and billing to ensure correctness and timely invoicing.
- Monitor team workloads, operational timelines, and resource allocation.
- Liaise with internal staff/vendors ensure smooth cargo movement.
- Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
- Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
- Lead, train, and support a air import team to meet performance and service standards.
- Act as the first point of escalation for operational issues and client concerns.
- Support recruitment, onboarding, and continuous development of operational staff.
- Ensure adherence to internal SOPs and external regulatory guidelines
- Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
- Participate in audits and internal control checks.
- Identify areas for improvement and implement process enhancements for operational efficiency.
- Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.
Requirement
- Diploma / Degree in Logistics / Supply Chain Management or relevant discipline
- 3 - 5 years of relevant work experience in Airfreight Operations role
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background
We regret that only shortlisted candidates will be contacted.