ASSISTANT FACILITY MANAGER (NUH)

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading facilities management company in Singapore is seeking a candidate for a role emphasizing compliance with health and safety practices, ensuring SLA delivery, and managing teams in the healthcare setting. The ideal applicant should have a degree in engineering or facilities management with at least five years of relevant experience. Strong organizational and analytical skills, along with excellent communication abilities, are vital for success. The role offers opportunities in a dynamic work environment focused on operational excellence.

Qualifications

• Minimum 5 years’ experience in facilities maintenance, including 2 years in healthcare.
• Detailed understanding of building procedures and infrastructure.
• Certification of Fire Safety Manager will be advantageous.

Responsibilities

• Drive compliance with legislation and Health & Safety practices.
• Attend client and service partners meetings.
• Ensure SLA Delivery and operational efficiency.
• Management of suppliers and engineering technicians.
• Establish inspections and site audits for compliance.

Skills

Strong organisational and analytical skills

Excellent written and verbal communication skills

Ability to take initiative

Proactive and able to prioritize work

Good presentation and inter-personal skills

Advanced analytical and quantitative skills

Education

Degree in Mechanical, Electrical Engineering or Facilities Management

Diploma in Mechanical, Electrical Engineering or Facilities Management

Job description

Job Responsibilities

• Drive and ensure compliance with legislation & Health & Safety practices and procedures in accordance with the site requirements and company’s values.
• Attend to Client & Service Partners meetings.
• Ensure SLA Delivery
• Control of client’s procedures, and drive operational efficiency and effectiveness
• Review plant and system performance and alert client on areas of concern
• Establish buildings inspections and regular site audits to ensure compliance to contract
• Management of suppliers in the delivery of subcontracted services
• People management of the engineering technicians, engineers and managers at site
• Management of local site facilities maintenance budget and ensure company's profitability
• Conform to internal reporting procedures for timesheets, expenses and other processes as required
• Familiar with Profit and Loss will be advantageous
• Undertake strategic teams' development and progression plan to achieve higher competency and service delivery
• Undertake responsibility during incident and emergency incidents of building(s) assigned or on rotating assignment of Duty Manager
• Undertake responsibility & management to the team’s alignment with the overall client’s expectations and contractual requirements, including achieving KPIs and support the operations in general maintenance and customer support.
• Undertake responsibility & management to the team’s coordination and/or fix‑it tasks within the framework of the allocated resources
• Undertake responsibility & management to the team’s resources available to meet daily operational requirements
• Undertake responsibility & management to the team’s identification of competency gaps in the team members and to train staffs accordingly.
• Undertake responsibility & management to the team’s organisational and operational requirements in all maintenance works, operations, fault reporting, QEHS, fire safety management, crisis management and ad‑hoc issues.
• Manage and foster positive working relationship with key stakeholders in the customer organisation.
• Undertake any other responsibility or attend to any duties as assigned by Facilities Manager.

Job Requirements

• Degree in Mechanical, Electrical Engineering or Facilities Management discipline with minimum 5 years’ experience in facilities maintenance, including 2 years in healthcare or
• Diploma in Mechanical, Electrical Engineering or Facilities Management discipline with minimum 10 years’ experience in facilities maintenance, including 2 years in healthcare.
• Hold a detailed understanding of building procedures and infrastructure
• Proven experience of having a flexible approach and the ability to work under pressure
• A working appreciation of contracts and contract management
• Track record of leading, motivating and developing teams
• Flexible in working hours to meet the needs of the business
• Understanding of related trades in ACMV, Mechanical, Electrical, Building and BASCO/FRC
• Basic knowledge of space planning and utilisation would be good to have
• Good stakeholder management and able to engage with Senior Management confidently
• Able to commit to 5.5 days work week with possibility of staggered rest days implemented due to operational requirements
• Able to adapt in working in a hospital setting and adhering to hospital PPE requirements.
• Able to attend in the event whereby the breakdown requires after office hours and/or weekends.
• Possess certification of Fire Safety Manager (SCDF) will be advantageous

Skills

• Ability to take initiative and effectively operate with general direction.
• Excellent written and verbal communication skills.
• Strong organisational and analytical skills.
• Independent, able to work with minimum supervision and have a good understanding of critical workflow
• Pro‑active, ability to prioritize work and achieve desired result
• Ability to provide efficient, timely, reliable and courteous service to customers.
• Ability to respond effectively to sensitive issues.
• Ability to solve problems involving several options in situations.
• Advanced analytical and quantitative skills.
• Good presentation and inter‑personal skills to communicate effectively to staff of various nationalities.
• Possess strong leadership & management skills.