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A leading hospitality company in Singapore is looking for an experienced Assistant F&B Manager to oversee and supervise the banquet team. Responsibilities include training staff, ensuring quality service, managing food and beverage control procedures, and addressing customer complaints. Candidates should have a diploma in Hospitality or F&B Service and at least 3 years of relevant experience, along with strong customer service and interpersonal skills.
Train, motivate, discipline and supervise the work of the employees in Banquet. Attend and participate in all required meetings on a regular basis. Supervise the team members on shift. Ensure that they are well groomed, properly attired, and personal hygiene level (i.e. fingernails trimmed, waiters shaven etc.) to ensure strict adherence to the Hotel’s standards of quality service. Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel. In charge of all stewarding stores and equipment for Food & Beverage Department. Control and reduce all expenses including labour cost, breakage etc. Ensure department cost is within budget. Ensure that F&B control procedures are adhered to and that all food and beverage are issued with proper chits of charging. Attend to guest complaints, problems or situation and take prompt, corrective action, ensuring the highest degree of guest satisfaction.