Assistant Executive - (Travel Claims)

Good Job Creations; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading insurance firm in Singapore is seeking an experienced claims handler with expertise in Travel Claims. Responsibilities include liaising with policyholders, managing claims, and training support staff. The ideal candidate should possess strong insurance knowledge and relevant certifications. This role offers an opportunity to contribute to improvements in claims management in a dynamic environment.

Qualifications

• Minimum 1 year of relevant experience in claims handling.
• Familiarity with Microsoft Office applications.
• Strong understanding of insurance principles.

Responsibilities

• Liaise with policyholders and related parties.
• Train and guide assistants.
• Manage and process claims within service benchmarks.
• Ensure timely updates of reserves.
• Advise underwriters on policy gaps and improvements.
• Attend client meetings and site inspections.
• Review files as required.
• Follow up on recovery claims.
• Perform other ad hoc duties.

Skills

Experience handling Travel Claims

Good working knowledge of Microsoft Office

Well versed in insurance principles

Education

BCP certification

PGI certification

ComGI certification

Job description

[ Job ID: 1101262 ]

Responsibilities:

• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, lawyers, 3rd party claimants, sister companies, etc.
• Train and guide assistants in their support role.
• Manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols.
• Ensure reserves are provided or updated in a timely and realistic manner.
• Add value to underwriters by advising on issues discovered during claims handling such as gaps in policy wording and on risk improvement.
• Visit clients' offices/attend MOM meetings/site inspection as and when required.
• Periodic review of files, as and when required.
• Ensure recovery claims are pursued and followed up periodically.
• Any other ad hoc duties assigned.

Requirements:

• Min 1 year of relevant experience handling Travel Claims.
• Good working knowledge of Microsoft Office applications.
• Well versed in insurance principles.
• Possess BCP, PGI, and ComGI certification (If candidate does not have the cert, they will be required to take the Certificate In General Insurance (CGI) exam upon joining).

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.