Assistant Executive, Accounts Receivable - Collection (1 Year Contract)

1FSS Pte Ltd; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A healthcare services organization in Singapore is seeking an Accounts Receivable professional to manage outstanding debts and assist patients with their billing inquiries. The role involves resolving disputes related to payments and collaborating with stakeholders to ensure timely closure of cases. Candidates should possess a diploma in accountancy and relevant experience, with strong communication and organizational skills. Proficiency in Microsoft Excel is essential, and experience with SAP is a plus.

Qualifications

• Minimum 1 year relevant experience in Accounts Receivable management.
• Experience in customer service and administrative roles preferred.
• Strong communication abilities for effective interactions.

Responsibilities

• Perform reminder calls to patients regarding outstanding debts.
• Assist patients with inquiries about their bills.
• Resolve disputes related to bills and payments.

Skills

Communication skills

Interpersonal skills

Organizational skills

Initiative

Multi-tasking

Education

A Level or Diploma in Accountancy

Tools

Microsoft Excel

SAP

Job description

Job Responsibilities

• Actively perform reminder calls to patients in recovering outstanding debts.
• Render assistance to patients for any enquires on their outstanding bills or requesting for Medisave/ financial assistance.
• Investigate and resolve disputes relating to bills and payments, and coordinating with relevant parties to ensure case closure.
• Ensure all collection activities are recorded accurately.
• Work closely with internal and external stakeholders on Accounts Receivable matters.
• Other ad-hoc duties as assigned.

Job Requirements

• A Level or Diploma in Accountancy.
• Minimum 1 year relevant experience in Accounts Receivable management, Collections and Credit Control.
• Candidates with at least 2 years of experience in customer service and administrative roles with excellent verbal communication skills will also be considered.
• Prior experience in collection agencies, finance shared service centre and similar industries would be an added advantage.
• Strong interpersonal skills with the ability to communicate and work effectively with various levels.
• Possess initiative, meticulous and great organizational skill with the ability to multi-task to meet deadlines.
• Proficient in Microsoft Excel; SAP experience would be an advantage.