Assistant Director (Operations Support IT)

Public Service Division; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A government agency in Singapore is looking for a leader to manage and deliver Corporate IT services for the Army. This role involves ensuring the operations of IT networks, overseeing service delivery, and maintaining strong stakeholder relationships. Candidates should have at least 6 years of managerial experience and a background in Information Security or Computer Engineering. Strong leadership skills are essential for success in this position.

Qualifications

• Preferred experience in managing corporate IT services/software.
• Minimum of 6 years in a managerial role.
• Strong capabilities in stakeholder management.

Responsibilities

• Lead a team to deliver Corporate IT services and enhance business processes.
• Oversee management of the Army's IT communications and networks.
• Establish and maintain working relationships within the corporate IT ecosystem.

Skills

Stakeholder management

Leadership

Service delivery

Education

Education in Information Security, Computer Science, or Computer Engineering

Job description

What the role is:

You lead a team to manage and deliver Corporate IT services/software and devices for the Army, as well as enhancing the efficiency and effectiveness business processes to improve user experience.

What you will be working on:

• Oversee the management of Army's Communications Server Room on behalf of Army's Chief Information Officer
• Oversee and ensure the smooth operations of Army's IT concierge by ensuring excellence and consistency in corporate IT service delivery
• Ensure the smooth operations and recovery of Army's Corporate IT networks
• Challenge(s): Keeping up to date with developments in digital technology and the organisation's corporate IT policies/directives
• Establishing and maintaining strong working relationships with stakeholders within and outside of MINDEF/SAF's corporate IT ecosystem
• Overseeing a large volume of corporate IT transactions and devices and ensuring that they are properly accounted for auditing purposes

What we are looking for:

• Education in Information Security, Computer Science, Computer Engineering, or equivalent is preferred
• At least 6 years' relevant experience in managerial position and stakeholder management
• Good understanding of service delivery for corporate services
• Strong leadership and stakeholder management capabilities

Only shortlisted candidates will be notified.