Assistant Director of Sales (Travel Trade)

VILLAGE HOTEL SENTOSA; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hotel chain in Singapore is seeking an experienced individual to manage a cluster of hotels in Sentosa. The role includes fulfilling KPI targets and managing event bookings while fostering strong client relationships. Candidates should have at least 8-10 years of relevant experience, a diploma in Sales and Marketing, and possess excellent communication and negotiation skills. Attractive benefits including medical and annual health screenings are provided.

Benefits

Medical benefits

Flexi leave

Birthday vouchers

Annual health screening

Insurance coverage

Qualifications

• At least 8 to 10 years of relevant experience.
• Able to work well in a fast-paced environment.

Responsibilities

• Fulfil the assigned Key Performance Indicator (KPI) targets.
• Manage account forecasting methodologies for business gains.
• Oversee the management of event bookings and reviews.
• Ensure timely payments from clients to reduce financial risks.
• Collaborate for revenue optimization with the Revenue Manager.
• Conduct client interactions professionally.

Skills

Excellent communication skills

Interpersonal skills

Networking skills

Organisational skills

Strong negotiation skills

Presentation skills

Ability to work under pressure

Education

Diploma in Sales and Marketing

Job description

The individual will be managing a cluster of hotels in Sentosa. The enclave of hotels in Sentosa by Far East Hospitality is home to four uniquely-designed offerings – bespoke luxury at The Barracks Hotel Sentosa, pragmatic wellness at Oasia Resort Sentosa, adults-exclusive at The Outpost Hotel Sentosa, and family-fun at Village Hotel Sentosa. Guests staying at these hotels will get to enjoy one-of-a-kind themed pools, an award-winning spa, a plethora of dining options, and unique experiences during their visit, as well as access a myriad of event spaces at the Events Centre.

Responsibilities

• Fulfil the assigned Key Performance Indicator (KPI) targets.
• Proficient in account management and forecasting methodologies for business gains.
• Proficient in the presentation and selling of designated products and services.
• Proficient in the company’s lead generation, selling, and conversion processes.
• Proficient in applications of the company’s sales systems and tools, and processes.
• Proficient in the management of events – bookings, amendments, payments, and reviews.
• Ensure clients remit agreed payments promptly to reduce exposure to financial risks.
• Review the performance of the assigned portfolio and present solutions to gaps periodically.
• Gather and share intelligence within local anti-competition rules to benefit business planning.
• Foster collaborative relationships with key-linkage and operational teams.
• Collaborate and optimize revenues with the Revenue Manager.
• Attend client events and provide service as and when needed.
• Respond to internal and external customers in a timely and professional manner.
• Adhere to statutory regulations and internal guidelines and Standard Operating Procedures
• Undertake department projects and duties as may be assigned diligently and professionally.
• Exude professionalism as guided by the Far East Hospitality Employee Handbook.

Sentosa Cluster

• The Barracks Hotel Sentosa
• The Outpost Hotel Sentosa
• Oasia Resort Sentosa
• Village Hotel Sentosa

Requirements

• Diploma in Sales and Marketing.
• At least 8 to 10 years of relevant experience.
• Excellent communication, interpersonal, networking and organisational skills.
• Strong negotiation and presentation skills.
• Able to work well under pressure in a fast paced environment.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.