Assistant Director of Sales (Travel Trade)

VILLAGE HOTEL SENTOSA; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A luxury hotel cluster in Sentosa is seeking a skilled manager to oversee operations across its hotels. The ideal candidate will have at least 8 to 10 years of experience in sales and marketing, excellent communication, negotiation, and organizational skills. You will manage key performance indicators, enhance account management, and ensure high standards of client relationships. Benefits include medical, flexi-leave, and annual health screenings.

Benefits

Medical leave

Flexi leave

Birthday leave

Vouchers

Annual health screening

Insurance coverage

Qualifications

• 8 to 10 years of relevant experience required.
• Strong negotiation and presentation skills essential.
• Ability to work under pressure in fast-paced environments.

Responsibilities

• Manage KPI targets for the hotel cluster.
• Oversee account management and business forecasting.
• Collaborate with Revenue Manager for optimized revenues.

Skills

Account management

Forecasting methodologies

Presentation skills

Sales systems and tools

Event management

Interpersonal skills

Negotiation skills

Organisational skills

Education

Diploma in Sales and Marketing

Job description

The individual will be managing a cluster of hotels in Sentosa. The enclave of hotels in Sentosa by Far East Hospitality is home to four uniquely-designed offerings – bespoke luxury at The Barracks Hotel Sentosa, pragmatic wellness at Oasia Resort Sentosa, adults-exclusive at The Outpost Hotel Sentosa, and family-fun at Village Hotel Sentosa. Guests staying at these hotels will get to enjoy one-of-a-kind themed pools, an award-winning spa, a plethora of dining options, and unique experiences during their visit, as well as access a myriad of event spaces at the Events Centre.

Responsibilities

• Fulfil the assigned Key Performance Indicator (KPI) targets.
• Proficient in account management and forecasting methodologies for business gains.
• Proficient in the presentation and selling of designated products and services.
• Proficient in the company’s lead generation, selling, and conversion processes.
• Proficient in applications of the company’s sales systems and tools, and processes.
• Proficient in the management of events – bookings, amendments, payments, and reviews.
• Ensure clients remit agreed payments promptly to reduce exposure to financial risks.
• Review the performance of the assigned portfolio and present solutions to gaps periodically.
• Gather and share intelligence within local anti-competition rules to benefit business planning.
• Foster collaborative relationships with key-linkage and operational teams.
• Collaborate and optimize revenues with the Revenue Manager.
• Attend client events and provide service as and when needed.
• Respond to internal and external customers in a timely and professional manner.
• Adhere to statutory regulations and internal guidelines and Standard Operating Procedures
• Undertake department projects and duties as may be assigned diligently and professionally.
• Exude professionalism as guided by the Far East Hospitality Employee Handbook.

Sentosa Cluster

• The Barracks Hotel Sentosa
• The Outpost Hotel Sentosa
• Oasia Resort Sentosa
• Village Hotel Sentosa

Requirements

• Diploma in Sales and Marketing.
• At least 8 to 10 years of relevant experience.
• Excellent communication, interpersonal, networking and organisational skills.
• Strong negotiation and presentation skills.
• Able to work well under pressure in a fast paced environment.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.