Assistant Director (Hospital Operations)

St Luke's Hospital; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare institution in Singapore seeks a Facilities Operations Manager to oversee hospital operations, including facilities maintenance, supply chain management, and food services. Candidates should have a bachelor's degree in a relevant field and a minimum of 10 years’ experience in hospital operations or facilities management. Strong leadership and communication skills are essential for effectively managing diverse teams and collaborating with stakeholders.

Qualifications

• Proven experience in hospital operations, facilities management, or a related field.
• Minimum 10 years’ experience in a similar capacity.
• Ability to work collaboratively with diverse stakeholders.

Responsibilities

• Oversee the maintenance, repair, and upgrade of hospital facilities, equipment, and infrastructure.
• Develop and implement strategic plans for facilities development, including capital projects and renovations.
• Oversee the procurement, inventory management, and distribution of medical and non-medical supplies.
• Manage the food services department, ensuring high-quality patient meals and nutritional services.
• Oversee the management of patient medical records, ensuring compliance with regulatory requirements.

Skills

Leadership

Communication

Facilities Management

Education

Bachelor's degree in a relevant field

Master of Business Administration or Healthcare Management

Job description

Facilities Operations

• Oversee the maintenance, repair, and upgrade of hospital facilities, equipment, and infrastructure.
• Facilities Planning: Develop and implement strategic plans for facilities development, including capital projects and renovations.

Biomedical Engineering Services

• Medical Equipment Management: Oversee the management of medical equipment, including maintenance, repair, and replacement.
• Equipment Planning: Develop and implement plans for medical equipment acquisition, ensuring alignment with clinical needs and hospital strategic objectives.

Supply Chain Management

• Oversee the procurement, inventory management, and distribution of medical and non-medical supplies.
• Vendor Management: Develop and maintain relationships with vendors and suppliers.

Food & Beverage

• Food Services: Oversee the food services department, ensuring high-quality patient meals and nutritional services.
• Food Safety: Ensure compliance with food safety regulations and standards.

Medical Record Office

• Medical Record Management: Oversee the management of patient medical records, ensuring confidentiality, security, and compliance with regulatory requirements.

Security

• Security Services: Oversee the hospital's security department, ensuring a safe and secure environment for patients, staff, and visitors.
• Security Protocols: Develop and implement security protocols and procedures.

Housekeeping and Linen

• Housekeeping Services: Manage the housekeeping department, ensuring high standards of cleanliness and hygiene.
• Linen Services: Oversee the linen and laundry services, ensuring high-quality and hygienic linen supply.

Landscaping and Pest Control

• Grounds Maintenance: Manage the hospital's grounds and exterior spaces, ensuring a well-maintained and safe environment.
• Pest Control: Oversee pest control services, ensuring compliance with regulatory requirements.

Additional Responsibilities

• Lead and manage a team of department leads and staff.
• Collaborate with other hospital departments to ensure integrated service delivery.
• Develop and manage budgets for hospital operations.
• Identify and implement opportunities for process improvements and cost savings.
• Ensure compliance with hospital policies, procedures, and regulatory requirements.

Qualifications

1. Bachelor's degree in a relevant field (e.g., healthcare administration, business administration, facilities management). Possess a Master of Business Administration or Healthcare Management will be an advantage.
2. Proven experience in hospital operations, facilities management, or a related field.
3. Minimum 10 years’ experience in similar capacity.
4. Strong leadership, management, and communication skills.
5. Ability to work collaboratively with diverse stakeholders.