Assistant Director (Head of Hospital Operations)

St Luke's Hospital; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading healthcare facility in Singapore is seeking a Facilities Manager to oversee hospital operations, including maintenance and development of facilities, medical equipment management, and security services. The ideal candidate will have a Bachelor's degree in a relevant field, strong leadership skills, and at least 15 years of experience in hospital operations. This role offers the chance to collaborate across departments to improve service delivery and manage budgets effectively.

Qualifications

• Minimum 15 years’ experience in hospital operations or facilities management.
• Proven experience in a leadership role within a healthcare setting.

Responsibilities

• Oversee maintenance, repair, and upgrade of hospital facilities.
• Manage the hospital's security department and ensure safety protocols.
• Lead a team of department leads and manage budgets.

Skills

Leadership

Communication

Collaboration

Facilities Management

Strategic Planning

Education

Bachelor's degree in healthcare administration or related field

Job description

Key Responsibilities

• Facilities Management and Development
  • Facilities Operations: Oversee the maintenance, repair, and upgrade of hospital facilities, equipment, and infrastructure.
  • Facilities Planning: Develop and implement strategic plans for facilities development, including capital projects and renovations.
• Biomedical Engineering Services
  • Medical Equipment Management: Oversee the management of medical equipment, including maintenance, repair, and replacement.
  • Equipment Planning: Develop and implement plans for medical equipment acquisition, ensuring alignment with clinical needs and hospital strategic objectives.
• Materials Management
  • Supply Chain Management: Oversee the procurement, inventory management, and distribution of medical and non‑medical supplies.
  • Vendor Management: Develop and maintain relationships with vendors and suppliers.
• Food & Beverage
  • Food Services: Oversee the food services department, ensuring high‑quality patient meals and nutritional services.
  • Food Safety: Ensure compliance with food safety regulations and standards.
• Medical Record Office
  • Medical Record Management: Oversee the management of patient medical records, ensuring confidentiality, security, and compliance with regulatory requirements.
• Security
  • Security Services: Oversee the hospital's security department, ensuring a safe and secure environment for patients, staff, and visitors.
  • Security Protocols: Develop and implement security protocols and procedures.
• Housekeeping and Linen
  • Housekeeping Services: Manage the housekeeping department, ensuring high standards of cleanliness and hygiene.
  • Linen Services: Oversee the linen and laundry services, ensuring high‑quality and hygienic linen supply.
• Landscaping and Pest Control
  • Grounds Maintenance: Manage the hospital's grounds and exterior spaces, ensuring a well‑maintained and safe environment.
  • Pest Control: Oversee pest control services, ensuring compliance with regulatory requirements.
• Additional Responsibilities:
  • Lead and manage a team of department leads and staff.
  • Collaborate with other hospital departments to ensure integrated service delivery.
  • Develop and manage budgets for hospital operations.
  • Identify and implement opportunities for process improvements and cost savings.
  • Ensure compliance with hospital policies, procedures, and regulatory requirements.

Requirements

• Bachelor's degree in a relevant field (e.g., healthcare administration, business administration, facilities management).
• Proven experience in hospital operations, facilities development/management, or a related field.
• Minimum 15 years’ experience in a similar capacity.
• Strong leadership, management, and communication skills.
• Ability to work collaboratively with diverse stakeholders.
• Purpose driven.